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My pack dissapeared.


NotBob1218

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I was trying to open a pack when my internet connection died. The pack is no longer in my collection. When I look at public trades, it says I have it but when I try to make the trade, it says that I do not.

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My fist guess is that the pack has been opened. You should have received a notification telling you that it has been opened. If this isn't the case then you might want to try logging out and then back in again. If that fails then the only other option you have open to you is to wait and see if it reappears.

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Hi NotBob1218,

 

MaSkullzOnFire has given some good suggestions. If you don't find that you've received the contents of your pack or that your pack has been returned to you, please submit a ticket to the support team for individual investigation. You can submit a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Thanks for your patience, and good luck!

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