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Won't install.


Lilrampage99

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A few days ago I felt like playing for the first time in a few months, so i got on and there was an update. I tried to download the update but it kept downloading over and over again. I decided to reinstall it but the installer gave me an error saying that another version is already installed, and directed me to the control panel. Help?

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Hi Lilrampage99,

 

It sounds like you may not have fully uninstalled the game before attempting a new installation. Please check to make sure all related files and folders (including old installers) from the Pokémon TCG Online have been deleted. You can do so easily by performing a search on your computer.

 

Once your computer is free of any traces of the game, please try downloading the latest version of the installer from the Pokémon TCG Online front page.

 

Let us know how it goes! :)

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