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My game crashes when i open it!


ejnacnud

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When i open the game i get the error message

 

"You can’t open the application “Pokemon Trading Card Game Online” because it may be damaged or incomplete."

:mad:

 

I don't really know what to do and when i opened the refresher previously it worked but now it stopped working. I got the message "Refresher quit unexpectedly."

 

my computer is 10.8.5 mac osx mountain lion.

 

please help!

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before the last time i played i changed the screen resolution... i think that might be it but i don't know how to change it if it doesn't let me open the application... also apparently the time it says is being weird so it's actually like 7:57 and when it says 2:00 it's 8 pm.

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Hi trainers!

 

Any crash reports or error codes you receive should be sent to the support team with a summary of your system specs (obtainable in the System Profiler). To submit a support ticket, simply click the link in my signature, sign in, and click "Ask a Question". There, you'll be able to add details and attach the necessary files.

 

Thanks for your patience, and good luck!

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I redownloaded it and it worked fine but now the refresher doesn't work so i can't update the game...

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Hi ejnacnud,

 

Please try locating your Pokémon TCG Online folder and launching the game from the Refresher.exe file. Let us know if that helps. :)

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