Jump to content

Server problems


Guest2550736

Recommended Posts

Hey everyone, every time I try to log in (even with the wrong credentials on purpose to test) I get a screen saying "cannot connect to the server you've specified. Please check your internet connection."

 

Any ideas what's up? I've tried unistalling and reinstalling and still get the screen.

Link to comment
Share on other sites

Hi Guest2550736,

 

I'd make sure your connection is stable and all drivers and necessary drivers are installed. If that's all good, try a clean install of the game. It's a variation of the general tactic and it often helps:

 

To perform a clean install; remove all traces of the Pokémon Trading Card Game client from your computer and re-download the game to a separate directory(folder) than previously used. Install the new files from this directory and attempt to relaunch the game.

 

If your issue is still ailing you, send in a ticket to the Support Team with what you've already tried. They'll be able to give more detailed assistance. You can access their portal using the link in my signature.

 

Thanks!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...