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The game doesn't start


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Hi, I downloaded the program few minutes ago, it's installed now.

If I try to launch it, but the page crashes after a second showing a loading bar ("the program stopped working" in Italian).

Are there some requirements to use this program? Could be some viruses?

I'm sorry if this is the wrong place to start this kind of thread.

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Hi Blim777,


This issue might require some individual assistance from the support team. Please submit a support ticket by clicking the link in my signature, signing in, and clicking "Ask a Question". In your ticket, be sure to include any crash reports and/or error codes you may be receiving and a summary of your system specs (obtainable via "DxDiag" for Windows or "System Profiler" for Mac).


Good luck, and thanks for your patience!

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