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I can't access the shop


chella182

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No matter where I try to access the shop from (from the "home page" where it says Shop & Redeem, from the top bar on most other pages etc), it will not load. It just has the "please wait" screen on forever. The programme itself doesn't seem to actually crash, because when I open my computer's task manager it doesn't say not responding, but ending the programme from in there and logging in again is the only way I can get back into the game.

 

I've tried uninstalling and reinstalling and that hasn't helped. Has this happened to anyone else before? Does anyone have any suggestions for fixing this?

 

Thanks in advance.

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Hi chella182,

 

I don't see anything wrong with your account and I can reach the shop logged in as you. I would recommend that you log in to TCGO, go to Settings, change to the lowest available resolution, and set to "Fastest". It may be a resource issue, so before loading the game, make sure you close any background programs that you don't need running. You can also try switching to Windowed Mode (Settings).

 

Hope it helps!

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