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Versus Still Does Not Work for Me


MrPerfect1

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Trainer Challenge and Quickmatch both work Perfectly for me. However, when I click on Versus all that happens is the Pop Up Box Appears and Says "Waiting." I m assuming that I do not need to wait 10-15 minutes to find an opponent. If this is the case and it regularly takes 1/4 of an hour to find an opponent because Versus is so Unpopular then I can try waiting longer.

 

If I try minimizing my screen and then reopen it, all I can see is a completely black page. Prior to the most recent update, Trainer Challenge and Quickmatch both Worked 100% and when I would click on Versus the screen would just keep flickering. I guess it is an improvement that after this update the flickering has stopped and the pop up box fully loads but now it just freeze after appearing.

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Hi MrPerfect1,

 

If you've already made sure your connection is stable and all the necessary drivers are installed, I'd recommend a clean install:

 

To perform a clean install; remove all traces of the Pokémon Trading Card Game client from your computer and re-download the game to a separate directory(folder) than previously used. Install the new files from this directory and attempt to relaunch the game.

 

 

If that doesn't clear up the issue, send a ticket to the Support Team with your DXDiag log or equivalent and a list of what you've already tried. The team will be able to give more detailed assistance if needed.

 

You can enter the Support Portal to send them a ticket by clicking the link in my signature.

 

Thanks and I hope this helped!

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