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Unable to access camera


raistlinxw

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Since the update, I'm unable to redeem cards using the camera. When I click to turn on the camera, I get an error message "Unable to access your camera". I've quit and reloaded multiple times, and also performed a fresh delete/download/install of the latest installer.

 

I can type in the code manually. I was using the camera fine before the update.

 

Mac OS X, 10.9, MBP

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Hey raistlinxw,

 

If your camera works with other programs, I recommend submitting a ticket to the support team for further assistance. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question". Please add as much information as possible to your inquiry, including more information about your webcam and a summary of your system specs (obtainable via DXDiag for Windows or System Profiler for Mac).

 

Thanks for your patience!

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