Jump to content

No multiplayer or friends


Recommended Posts

I know this was apparently resolved for accounts created after Feb 1st, but it is not fixed on my end. I cannot play multiplayer online nor add any friends. How can this be fixed?

Link to comment
Share on other sites

Hi RyanFro234,


We have checked your account and Friends / PvP both work from our end. Troubleshooting this issue will require more information.


I recommend that you send a dxdiag to Customer Support (link is in my signature).


To send a dxdiag file follow the steps below:


  • On your Windows task bar, click Start.
  • Select and press "Run" (if you do not see "Run", hold down the "Windows" button on your keyboard and press "R"). A "Run" window should pop up.
  • In the "Run" window, type "dxdiag" and click "OK". A "DirectX Diagnostic Tool" window should pop up.
  • In the appeared window choose "Save all information".
  • After you've saved the file, please attach it to your ticket.

If you can include a screenshots of from in game, that would also be helpful.



Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...