TCG Online: "Waiting for Response"... to "failed to join game"

[cameronlong1019]

When I try to join a online multiplayer game it says "waiting for response" after a few minutes it then says "failed to join game". I'm kind of confused on how to fix this problem. I have already tried to re-install the game and reset my router. I have ran out of things to possibly think of to fix the problem. It will only let me play offline. PLEASE HELP!!!!

[Mifares]

I have the same problem. You're not alone. i'm waiting for a answer too :/

[Thousandone]

me too here, seem no fix yet?

[BTOMZ]

Same issue here

[Mod_Poplar]

Hello trainers,

 

This is a known issue, which the Dev team is looking into. For now, it may help to log into pokemon.com, access your profile, click "Edit Profile", click "Pokémon TCG Online Settings", change your social settings to Custom, and switch any of those settings away from the default choice. In particular, changing your chat settings to Limited has been reported to help.

 

Otherwise, we thank you for your patience!

[Mod_Poplar]

Hello trainers!

 

 

From the latest announcement at http://www.pokemontcg.com/forums/announcement.php?f=524&a=64:

The community recently alerted us to a bug which prevented accounts created after February 1st from accessing the Friends and Chat features of the game. Additionally, these users could connect to the PvP server, but would be left in the "Searching for opponent" state indefinitely. We identified the cause of this bug and released a hotfix to address it yesterday evening. Users who continue to experience connection issues with the Social or PvP features of the game should log in at http://www.pokemon.com/support and submit a support ticket for further assistance.

 

 

I'll be closing this thread now. Thanks for your patience!