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Can't Play Any Battles


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I downloaded the PTCGO the other day and have been trying for 3 days to play. I cannot get any game to start. Whenever I try to start a game, a box just pops up that says "Please Wait" and never does anything. Help?

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Hello zbird123,


I recommend sending a ticket in to the support team regarding this issue. You can do so by clicking the link in my signature, signing in, and clicking "Ask a Question". Please include as much detail as possible.


Another player recently posted that changing his social settings to Limited allowed him to play PvP matches again. Please feel free to try logging in to pokemon.com, accessing your profile via the sidebar, clicking "Edit Profile", clicking "Pokémon TCG Online Settings", and switching your social preferences to "Limited". While this isn't a perfect solution, it may suffice until the support team can help you solve the issue permanently.


Thanks for your patience!

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  • 2 weeks later...

Hi again!



From the latest announcement at http://www.pokemontcg.com/forums/announcement.php?f=524&a=64:

The community recently alerted us to a bug which prevented accounts created after February 1st from accessing the Friends and Chat features of the game. Additionally, these users could connect to the PvP server, but would be left in the "Searching for opponent" state indefinitely. We identified the cause of this bug and released a hotfix to address it yesterday evening. Users who continue to experience connection issues with the Social or PvP features of the game should log in at http://www.pokemon.com/support and submit a support ticket for further assistance.



I'll be closing this thread now. Thanks for your patience!

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