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Chat still not working


kleebaker

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I've reported chat not working on my Mac laptop running Mavericks a while ago and support acknowledged it was a known issue but that was three releases ago. Is this still a known issue? I've installed the February release as well as made sure port 5222 was open.

 

Everything works fine on my Mac Desktop machine also running Mavericks.

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I suggest that you send a ticket into the support team so they can investigate this matter further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".

 

 

Thanks for your patience, and good luck!

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