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Can't get the program to run


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I've been having issues getting ptcgo to run on my laptop. I run windows 8.1 and have already been through all of the suggestions in the thread about 8.1. I've made sure that my video graphic card is up to date, I've tried running the refresher, I've tried running the program in compatibility mode for both windows 7 and windows vista, and I've tried running the program as an administrator. I'm at the point that I'm not really sure what else I can try. I was hoping that I could get some more help. The problem that I have is that I can't even get the program to boot up to the login screen. It will freeze on the loading screen. If anyone could help me out I would really appreciate it. I would love to be able to play online again after investing so much into code cards.

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