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redeemed packs not showing up


countscabula

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I am experiencing this problem as well - I validate and claim a code but don't get a notification or pack (even after waiting beyond the usual lag time) and afterwards the code is marked as already claimed.

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This just happened to me I redeemed a pack using tokens it took the tokens said redeem failed and I got nothing I want my pack or tokens back!

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Hello trainers,

 

From the announcement linked above:

Our teams have worked diligently to resolve this issue for you as swiftly as possible and it appears we were successful. However, we will continue to monitor the services closely. We cannot thank you enough for your patience and please feel free to notify our moderators through the forums, or through our ticketing support system, should any additional issues or concerns come up!

 

As this issue should be resolved, I'll be closing this thread. Please let us know if you continue to experience significant delays. Thanks for your patience! :)

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