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Hanging on Mac 10.9.1


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- Install the latest 1.15.14 from Dec 11

- Launch the game

- Enter username / password

- Goes through authentication

- Machine hangs hard at "Retrieving your collection from the server". Can't Force-quit or anything.

- Happens on a newly created account and a guest account

- Screen may get corrupted at this point


I've tried the suggestion for deleting the saved state files to no avail.


Any suggestions?

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Have you tried uninstalling it and reinstalling it?


If that does not fix the issue, then I suggest that you send a ticket into the support team so they can investigate this matter further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".



Thanks for your patience, and good luck!

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