Jump to content

Hanging on Mac 10.9.1


bonobobaby

Recommended Posts

- Install the latest 1.15.14 from Dec 11

- Launch the game

- Enter username / password

- Goes through authentication

- Machine hangs hard at "Retrieving your collection from the server". Can't Force-quit or anything.

- Happens on a newly created account and a guest account

- Screen may get corrupted at this point

 

I've tried the suggestion for deleting the saved state files to no avail.

 

Any suggestions?

Link to comment
Share on other sites

Have you tried uninstalling it and reinstalling it?

 

If that does not fix the issue, then I suggest that you send a ticket into the support team so they can investigate this matter further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".

 

 

Thanks for your patience, and good luck!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...