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Program not responding on loading screen


G00DKID

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I am using windows 8( not 8.1) and I just newly downloaded the game, after I installed the game, I crash every time when the loading word appear. I tried to re-install the game and it still didn't work for me.:( Hope someone can help to fix this.

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Hi G00DKID,

 

I'm sorry to hear that! I recommend sending a ticket in to the support team. You can do so by clicking the link in my signature, signing in, and clicking "Ask a Question". Please add as much detail as possible, including any crash reports or error codes you've received and a summary of your system specs (obtainable via the DxDiag program).

 

Good luck, and thanks for your patience!

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