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Refresher Won't Update After Game Crashed (MAC)


tomtomtheninja

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So the refresher froze during the new update and I force shutdown and restarted it. (macbookpro 2012/OSX 10.8.5)

 

After re-installing countless times, Refresher says "error during update". And ALL of the buttons are nullified.

The actual PTCG app crashes upon attempt to open it.

 

I've re-installed so many times I can't remember. But It still gives me the same error.

 

How ever, on someone else's iMac (2008), they hadn't updated in a long time and they just used refresher and things were fine for them. What the heck?

 

-TOM

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PTCGO CRASH REPORT:

 

 

Process: Pokemon Trading Card Game Online [26778]

Path: /Applications/Pokemon Trading Card Game Online.app/Contents/MacOS/Pokemon Trading Card Game Online

Identifier: unity.The Pokémon Company International.Pokemon Trading Card Game Online

Version: Unity Player version 4.1.3f3 (4.1.3f3)

Code Type: X86 (Native)

Parent Process: launchd [169]

User ID: 501

 

 

Date/Time: 2013-12-23 13:53:23.615 -0600

OS Version: Mac OS X 10.8.5 (12F45)

Report Version: 10

 

 

Interval Since Last Report: 112658 sec

Crashes Since Last Report: 3

Per-App Interval Since Last Report: 5 sec

Per-App Crashes Since Last Report: 1

Anonymous UUID: 31B82A4E-84DB-7448-6713-799548C33F78

 

 

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

 

 

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000088

 

 

VM Regions Near 0x88:

--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Pokemon Trading Card Game Online.app/Contents/MacOS/Pokemon Trading Card Game Online

__TEXT 0000000000001000-0000000000ba7000 [ 11.6M] r-x/rwx SM=COW /Applications/Pokemon Trading Card Game Online.app/Contents/MacOS/Pokemon Trading Card Game Online

 

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 unity.The Pokémon Company International.Pokemon Trading Card Game Online 0x009df89f void CachedReader::Read<long>(long&) + 2204127

1 unity.The Pokémon Company International.Pokemon Trading Card Game Online 0x009dc935 void CachedReader::Read<long>(long&) + 2191989

2 com.apple.AppKit 0x9050ad59 -[NSApplication _modalSession:sendEvent:] + 552

3 com.apple.AppKit 0x9050b0c3 -[NSApplication _realDoModalLoop:peek:] + 334

4 com.apple.AppKit 0x9050b354 -[NSApplication _doModalLoop:peek:] + 67

5 com.apple.AppKit 0x9050b515 -[NSApplication runModalForWindow:] + 198

6 com.apple.AppKit 0x904fc9f6 -[NSAlert runModal] + 212

7 com.apple.AppKit 0x902063af __54-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_0 + 1351

8 com.apple.AppKit 0x90205e2c -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 82

9 com.apple.AppKit 0x90205db7 -[NSPersistentUIManager promptToIgnorePersistentState] + 204

10 com.apple.AppKit 0x902bce76 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completionHandler:] + 188

11 com.apple.AppKit 0x902bcd85 -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 211

12 com.apple.AppKit 0x902bcc8a -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 730

13 com.apple.AppKit 0x902bc7b4 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378

14 libobjc.A.dylib 0x95da7628 -[NSObject performSelector:withObject:withObject:] + 77

15 com.apple.Foundation 0x9492c41a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121

16 com.apple.Foundation 0x9492bf71 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430

17 com.apple.Foundation 0x9492bd6e _NSAppleEventManagerGenericHandler + 173

18 com.apple.AE 0x92b68a35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331

19 com.apple.AE 0x92b3dfbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44

20 com.apple.AE 0x92b3de7d aeProcessAppleEvent + 318

21 com.apple.HIToolbox 0x93257c58 AEProcessAppleEvent + 100

22 com.apple.AppKit 0x902b8cdd _DPSNextEvent + 1655

23 com.apple.AppKit 0x902b816c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119

24 com.apple.AppKit 0x902ae5cc -[NSApplication run] + 855

25 com.apple.AppKit 0x902515f6 NSApplicationMain + 1053

26 unity.The Pokémon Company International.Pokemon Trading Card Game Online 0x009dd1b2 void CachedReader::Read<long>(long&) + 2194162

27 unity.The Pokémon Company International.Pokemon Trading Card Game Online 0x0001d9fd 0x1000 + 117245

28 unity.The Pokémon Company International.Pokemon Trading Card Game Online 0x0001d92c 0x1000 + 117036

 

 

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x93b389ae kevent + 10

1 libdispatch.dylib 0x93b92c71 _dispatch_mgr_invoke + 993

2 libdispatch.dylib 0x93b927a9 _dispatch_mgr_thread + 53

 

 

Thread 2:

0 libsystem_kernel.dylib 0x93b380ee __workq_kernreturn + 10

1 libsystem_c.dylib 0x95ebd0ac _pthread_workq_return + 45

2 libsystem_c.dylib 0x95ebce79 _pthread_wqthread + 448

3 libsystem_c.dylib 0x95ea4daa start_wqthread + 30

 

 

Thread 3:

0 libsystem_kernel.dylib 0x93b380ee __workq_kernreturn + 10

1 libsystem_c.dylib 0x95ebd0ac _pthread_workq_return + 45

2 libsystem_c.dylib 0x95ebce79 _pthread_wqthread + 448

3 libsystem_c.dylib 0x95ea4daa start_wqthread + 30

 

 

Thread 4:

0 libsystem_kernel.dylib 0x93b380ee __workq_kernreturn + 10

1 libsystem_c.dylib 0x95ebd0ac _pthread_workq_return + 45

2 libsystem_c.dylib 0x95ebce79 _pthread_wqthread + 448

3 libsystem_c.dylib 0x95ea4daa start_wqthread + 30

 

 

Thread 5:

0 libsystem_kernel.dylib 0x93b380ee __workq_kernreturn + 10

1 libsystem_c.dylib 0x95ebd0ac _pthread_workq_return + 45

2 libsystem_c.dylib 0x95ebce79 _pthread_wqthread + 448

3 libsystem_c.dylib 0x95ea4daa start_wqthread + 30

 

 

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000 ebx: 0x05a3ea20 ecx: 0x00000008 edx: 0x00000000

edi: 0x00000000 esi: 0x0ed38f20 ebp: 0xbfffeba8 esp: 0xbfffeb90

ss: 0x00000023 efl: 0x00010246 eip: 0x009df89f cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 **: 0x00000000 gs: 0x0000000f

cr2: 0x00000088

Logical CPU: 5

 

 

Binary Images:

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0x9771a000 - 0x9779fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit

0x977a0000 - 0x977a0fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x98060000 - 0x980acfff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib

0x980ad000 - 0x980b7fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib

0x980b8000 - 0x980cbff9 com.apple.MultitouchSupport.framework (237.4 - 237.4) <59197044-E513-3223-9337-6EB0F828CB82> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport

0x980cc000 - 0x980cdfff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib

0x980ce000 - 0x98132ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib

0x98133000 - 0x98136ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

0x98137000 - 0x98285ffb com.apple.CFNetwork (596.5 - 596.5) <E2EE5B64-4DFD-3D5E-BB38-9DD0899FFB42> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x98286000 - 0x982d4ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x982d5000 - 0x98408ff3 com.apple.MediaControlSender (1.7 - 170.20) <7B1AC317-AFDB-394F-8026-9561930E696B> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSender

0x98409000 - 0x98525ffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x98526000 - 0x98535fff libGL.dylib (8.10.1) <74BE67B7-9EA0-3F16-B43B-48CB92C9ED27> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x98536000 - 0x98537fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib

0x98538000 - 0x9859ffe7 libvDSP.dylib (380.10) <A9BB03FC-F70B-388F-8917-F8CE69F2164A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib

0x985a0000 - 0x98640ff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD

0x989bc000 - 0x98a16ff3 com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <6313E06F-37FD-3606-BF2F-87D8598A9983> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore

0x98a9f000 - 0x98b73ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

0x98b74000 - 0x98d30ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib

0x98d3f000 - 0x98d4dfff com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x98d51000 - 0x98d6affb com.apple.frameworks.preferencepanes (15.1 - 15.1) <D788C8BE-5A13-3EA3-93FA-9B5CEEFE249B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes

0x98d6b000 - 0x98d8bffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary

0x98d8c000 - 0x98d93fff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib

0x98d94000 - 0x98dd6ffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x98dd7000 - 0x9918fffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

0x99190000 - 0x991deff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

0x9922d000 - 0x99284ff3 com.apple.HIServices (1.20 - 417) <30AA0F48-A397-339E-BC62-24620B2B35BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x992cc000 - 0x992d5fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x992d6000 - 0x992fbff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters

0x992fc000 - 0x99327ff9 com.apple.framework.Apple80211 (8.5 - 850.252) <74845A5A-3660-3B50-BDB3-334275E0B461> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x99328000 - 0x9935fffa com.apple.LDAPFramework (2.4.28 - 194.5) <F05946C0-D3BE-379A-A00E-D2BA6B4EE48D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

0x99360000 - 0x99366fff libGFXShared.dylib (8.10.1) <99622AD6-7A1D-368E-B163-A38400885B45> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

0x99367000 - 0x99374ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression

0x99375000 - 0x99385ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis

0x99386000 - 0x99386fff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x99387000 - 0x993a0fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x993a1000 - 0x993a1fff com.apple.vecLib (3.8 - vecLib 3.8) <2D2064EB-FDD5-38AB-B722-4AFA4C6EE0C9> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x993a4000 - 0x997e6ff7 com.apple.CoreGraphics (1.600.0 - 333.1) <76C4858B-AD0A-3165-A65D-64729D6F186C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x997e7000 - 0x9981cff7 com.apple.framework.internetaccounts (2.1 - 210) <553BF1E7-B26F-3BE7-BAA9-D80E53E73B0D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/InternetAccounts

0x9981d000 - 0x99885ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x99886000 - 0x998cdff7 com.apple.framework.CoreWiFi (1.3 - 130.13) <1961CC70-C00D-31DE-BAB5-A077538CD5CB> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x998ce000 - 0x9992fff7 com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <C1D471E9-B4D6-3A59-975C-B3B3A25E6058> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x99930000 - 0x99934ffc libGIF.dylib (851) <4821D945-2E32-3007-8E97-4A69807046FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x99939000 - 0x99ba6ffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit

0x99ba7000 - 0x99ca5ff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib

0x9a442000 - 0x9a457fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x9a458000 - 0x9a458fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib

0x9a459000 - 0x9a4a9ff7 com.apple.CoreMediaIO (309.0 - 4163.1) <2CB854AA-072B-3829-B7D9-133CFEC6272F> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

0x9a4aa000 - 0x9a4bcfff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib

 

 

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 5

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 538921

thread_create: 1

thread_set_state: 0

 

 

VM Region Summary:

ReadOnly portion of Libraries: Total=199.8M resident=118.9M(60%) swapped_out_or_unallocated=80.9M(40%)

Writable regions: Total=146.6M written=3768K(3%) resident=6596K(4%) swapped_out=0K(0%) unallocated=140.1M(96%)

 

REGION TYPE VIRTUAL

=========== =======

ATS (font support) 32.0M

ATS (font support) (reserved) 4K reserved VM address space (unallocated)

CG backing stores 540K

CG image 4K

CG shared images 1216K

CoreServices 2336K

MALLOC 83.5M

MALLOC guard page 48K

Memory tag=240 4K

Memory tag=242 12K

Memory tag=35 4020K

Stack 66.5M

VM_ALLOCATE 16.1M

__DATA 9720K

__DATA/__OBJC 152K

__IMAGE 528K

__IMPORT 12K

__LINKEDIT 40.0M

__OBJC 3492K

__OBJC/__DATA 12K

__PAGEZERO 4K

__TEXT 159.8M

__UNICODE 544K

mapped file 86.4M

shared memory 308K

=========== =======

TOTAL 506.8M

TOTAL, minus reserved VM space 506.8M

 

 

Model: MacBookPro9,1, BootROM MBP91.00D3.B09, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f175

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD ST750LM022, 750.16 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4

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Hi tomtomtheninja,

 

Please submit all crash reports to the support team. They'll be able to analyze them in more detail than we can do here. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question". Please add as much detail as possible, including any crash reports and error codes you've received and a summary of your system specs (obtainable via the System Profiler).

 

Good luck, and thanks for your patience!

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