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Can't connect


GaryMthFckOak

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well....all in the title..

 

i just created my account and i can't connect myself, i even changed my passowrd to see if maybe (if i'm stupide and already forgot it) it's not working. so someone know why?

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Hi!

 

Sorry to hear you're having some difficulty getting into the game.

 

My recommendation is to remove all traces of the Pokémon TCG Online from your computer, re-download it to a different folder and try accessing it again after re-installation.

 

If that doesn't work, send a ticket to the Support Team with a DXDiag log or equivilent. The team should be able to give you more thorough assistance.

 

You can send in a ticket if needed by clicking the link in my subscription.

 

I hope this info helped!

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