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Crashes at menu


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Tried to run updates yesterday, they stopped at 54.17% complete on 2/2 upacking.

Today 11/19/13 i uninstalled and reinstalled the game. Game loads and accepts my login and proceeds to the main menu screen. i click first option and the second option appears, i.e. shop then redeem, also single player then quick battle. after clicking on second selection the game freezes, i have seen a crash report but cant seem to get to it because windows 8 sucks.


Hp envy m6

Running windows 8

6 gigs ram

Amd a10 2.3 gh processor

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Hi vaurapung,


I recommend sending a ticket in to the support team. They'll likely be able to help you locate your crash reports, so you can attach them to the ticket and have them investigate it directly. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question". Please add as much detail as possible, including a summary of your system specs (obtainable via the DxDiag program).


Good luck, and thanks for your patience!

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