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font displaying as pink squares


theverybestcake

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when I launch the game all text is pink simply pink rectangles of varying sizes. I can't read anything and have no clue what to do so I'm stuck at the menu

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Has the text ever displayed correctly for you? Did this start happening after the last update? What OS are you using?

 

You will need to submit a report to http://support.pokemon.com and they will take care of you. Include the answers to the questions and it will help them figure things out much faster.

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Hi theverybestcake,

 

Actually, this issue is almost always due to outdated graphics drivers or an unsupported video card. First, please make sure your video card meets the minimum system requirements for gameplay (located on the FAQ page under "How Do I Install/Uninstall the Pokémon TCG Online for Windows/Mac?"). If your card does meet these requirements, please make sure your drivers are up to date.

 

Thanks for playing!

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