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game keeps crashing for me


Seeker33

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I keep getting a game crash error when I open the Pokémon TCG online, it keeps showing me the game has crashed. I have also found that the crash report folder name is the "year/month/day_Hours/Minutes/seconds in that order every time I receive that game crash message. It always changes the message to the exact numbers shown on my date and time.

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Hi Seeker33,

 

Please send your crash reports to the support team via ticket so that they may look into the issue further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question". In addition to your crash report, it would be incredibly helpful to add a summary of your system specs. You can obtain this via the DxDiag program for Windows or the System Profiler for Mac.

 

Thanks for your patience!

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I uninstalled the game and reinstalled it, and the game works perfectly now, I don't have the game crash error anymore when I on the TCG login.

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