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Trainer Challenge Game Crash


zbtguest

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Hi,

 

After the Nov 8 update, I've been able to log on, play PvP, and buy/open packs. But whenever I try to enter the Trainer Challenge, the game freezes and I have to force quit. Is this a bug?

 

I am using a mac and had the lastest patch prior to this one, so I did not uninstall prior to downloading and installing the new mac installer. Everything else seems to be working and I've never had a problem updating/install before.

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Hi zbtguest!

 

From the announcement regarding the Mac installer:

After the new installer is available, it is highly recommended that all Mac users uninstall the game client and reinstall the game using the updated Mac installer.

 

Please let us know if you're still experiencing crashes after uninstalling and re-installing the client.

 

Thanks for your patience!

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This is happening to me as well. Trying just a platinum league trainer challenge. Chat still updates, but I get stuck on creating match and have to force quit. I am on windows 7.

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