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HELP my game crashes a lot


Tiomik

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:mad:

hello

i need help my ptcgo crashes all the time and i don't know what to do

 

I tride everything :

reinstalling, installing from a difrent browser, running as an administrator, running from the refresher

 

but still no luck

 

pls help me :(:(

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hello

i need help my ptcgo crashes all the time and i don't know what to do

 

i have done it all :

reinstalling, installing from a difrent browser, running as an administrator, running from the refresher

but still no luck

 

pls help me :(:(

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Hi Tiomik,

 

It sounds like you've tried most fixes I'd have for you. I recommend sending a ticket in to the support team so they can take a deeper look into the problem. To submit a ticket, click the link in my signature, sign in, and click "Ask a Question". Please add as much detail as possible, including all of the fixes you've tried, any crash reports or error codes you receive, and a summary of your system specs (obtainable via the DxDiag tool for Windows or System Profiler for Mac).

 

If you're on a Mac, it may be helpful to wait and see if the new installer (coming out on the 8th of this month) fixes your problems. You can read more about the installer in this announcement.

 

Good luck, and thanks for your patience!

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