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please help


Turquoiseknight

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Ignore the prefix. I'm using Windows 7 and the login wont accept my name and password, even though they are right. does anyone know Whats wrong?

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Hi Turquoiseknight,

 

Have you tried changing your password via pokemon.com? If this does not help, I recommend sending a ticket in to the support team. You can do so by clicking the link in my signature, signing in, and clicking "Ask a Question". Please include as much detail as possible, including any fixes you've already tried (such as changing your password).

 

Good luck, and thanks for your patience! :)

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