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nexplague

Put in codes didnt send packs

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nexplague

I tried redeeming the 10 codes I had after 10 minutes I got 5 I entered the codes again and some came up un used so I took them giving me what shouldve been 9 but then it only gave me 2 packs so out of the 10 I was supposed to get I got 7 I would like the packs as it did cost me to get the codes its not like they were free

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Mod_Poplar

Hi nexplague,

 

I'm sorry to hear this! If you still have not received your packs, please send a ticket in to the support team so they can look into it for you. To submit a ticket, click the link in my signature, sign in, and click "Ask a Question". Please add as much detail as possible to your ticket.

 

Good luck, and thanks for your patience!

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