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No redeemed booster pack?


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I recently redeemed 2 (out of many) Dragons Exalted booster packs yet when the Redemption Successful screen came up it only gave me 1. Thinking it was just a minor bug I went to the "Packs" screen but, nope, I had only one Dragons Exalted booster pack.


Is there any way to appeal for another booster pack or have I lost that one forever?

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Hi MaSkullzOnFire,


Sometimes it takes a bit for the redeemed items to load completely. I'd give it some time then try back later to see if the other pack loaded. If you wait awhile and it's still not there, send a ticket in to the Support Team with the code(s) you redeemed and they'll have a look at what's happening.


If you do end up needing to send in a ticket, you can find the link to do so in my signature.



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