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Packs redeem but don't appear


Tseetseemel95

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I redeemed 3 codes for Darkrai EX (from the promo tin) + 2 dragon explorers codes , they redeemed fine but don't appear in my collection , hope this gets fixed? :/

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Lots of people in chat with the same issue. I have only gotten 1/3 of the packs I redeemed as well.

 

Hmm , thank you for calming me down , always stress in such situations :P

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Hello trainers,

 

There can sometimes be a delay between redeeming codes and receiving items. If you have still not received all of your cards, please submit a ticket so the support team can investigate. To submit a ticket, click the link in my signature, sign in, and click "Ask a Question". Please include as much detail as possible, including the cards/packs you're missing.

 

Good luck, and thanks for your patience!

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