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Log in Problems


anna_desu

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I think I've found a bug... When I try to log into the trading card game online, it says my password is wrong. So, I changed it. I logged into the webpage perfectly fine. But it's still telling me that my password is wrong when I try to get to the trading card game. I really don't know what to do!

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Hi anna_desu,

 

As this is an account issue and not a bug, I've moved your thread to the proper subforum.

 

First, please make sure you are trying to log in with your username instead of your screen name. The game needs your username to recognize your account.

 

If you're still unable to access your account, please send a ticket in to the support team so they can work with you. To submit a ticket, click the link in my signature, sign in, and click "Ask a Question". Please include as much detail as possible regarding the issue you're experiencing.

 

Good luck, and thanks for your patience!

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