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Didn't Get My Cards


atambohmer

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I had 112 Trainer tokens, so I decided to buy one of the 5 card Boundaries Crossed packs. My connection timed out while I was redeeming the pack, and the game took my tokens, but it didn't give me my cards. What do I do now? Any advice would be appreciated.

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Hello trainers!

 

I've merged your threads, since they're all pertaining to the same issue. I'm sorry to say that we're experiencing a bit of a delay in the shops right now. Any cards you still haven't received should appear within the next couple of hours.

If you're still missing anything after this time, please send a ticket in to the support team so we can investigate the matter. To submit a ticket, click the link in my signature, sign in, and click "Ask a Question". Please include as much information as possible, including anything you can remember about the transaction.

 

We appreciate your patience!

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