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Trouble loging in


lryso

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Installed today, and I cannot sign into my account I created. I can be online on the main site and login fine with no problems but I try signing in to the game it says "username or password invalid". I know for a fact I've typed in the right password and user name and took into account that usernames and passwords are case sensitive. I even tried reinstalling a few times and nothing is working. I've changed my password and username 3 times names now hoping something will work, I also I looked on the FAQ and it says to enable port 8181 6967 in the firewall I think can't remember right now but that isn't working either. I would really like a fix or if its a problem on your end would like to know when it will be working again? Bought some cards and wud really like to try the online game!! Thanks!

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Hi lryso,

 

I recommend sending a ticket in to the support team. They will be able to take a deeper look into you account to see if there's anything preventing you from logging in. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question". Please include as much detail as possible, including the fixes you've already tried.

 

Thanks for your patience, and good luck!

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Hey i submit a ticket and got a quick reply but still none of the fixes they recommended made my game work :( this is really frustrating, ive even created several new accounts and none of them will log in!

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Hey lryso, keep replying to the ticket and they will keep sending you new things to try. :D

 

Have you tried this one?

 

 

  • Open your Control Panel
  • Go to Internet Options
  • Click on the Advanced Tab
  • Click Reset
  • Click Apply / OK

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