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Unavaible Chat


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My chat won't work :( and I can't add and play with friends. Also my "Notification" and "Friends" buttons are locked...

Can anyone help?


Heya :)


Your Notification Button is blacked out because you have no Notifications. This will only light up when either a trade expires or is completed, or briefly when you redeem items from the store using tokens or codes.


The fact your chat and Friends functions do not work are 99% likely to be because you have a registered a child account - which has restricted chat and friends functionality. It is possible to get this changed - and the best way to do that would be to contact TCGO Support by going to support.pokemon.com (no need for www) and then logging in and clicking 'Ask a Question'

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