Game Crashes After Login

[Juulander]

So, I just downloaded the game and each time it works the first instance where I log in, but as soon as I close the game and re-start it: it always crashes after further logins. I have uninstalled and reinstalled the game multiple times, in different places and with different folder names etc. Now after the last re-install it doesnt even work the first time. Any help would be appreciated!

 

I run windows 7 on a desktop that should have no problem with this game.

[Mod_Jube]

Hi Juulander!

 

Sorry to hear about your troubles. You should email Customer Support about this. Include any error messages that you may be receiving, and a DXDiag attached would be helpful as well.

 

To send a dxdiag file follow the steps below:

Windows Vista & 7

- On your Windows task bar, click Start.

- Select and press "Run" (if you do not see "Run", hold down the "Windows" button on your keyboard and press "R"). A "Run" window should pop up.

- In the "Run" window, type "dxdiag" and click "OK". A "DirectX Diagnostic Tool" window should pop up.

- In the appeared window choose "Save all information".

- After you've saved the file, please attach it to your reply.

 

Thanks!