Jump to content

Deck and Booster pack gone!


James_Shiny

Recommended Posts

Guys, good afternoon!

 

 

I'd like you to help me solve a problem. I went back to play the TCG online shortly, and I had bought a theme deck (Green Tornado) and one booster, and then used the codes to release online, but recently when I went to use it they were gone! When I try to enter the code again, pops up a notice saying that they have been used, but they do not appear in my inventory.

 

 

What should I do? I'm with the codes stored and can prove it.

 

 

I await a return and thank you very much.

 

PS: Sorry if this is not the correct place to post this thread.

Link to comment
Share on other sites

You should go to customer support and submit a ticket, they are usually the ones that help out with this kind of stuff.

Link to comment
Share on other sites

Hello James_Shiny,

 

There is an in-game maintenance going on right now to address some shop issues. You can read about it in the latest announcement. I suggest waiting for a while after maintenance is over. If you still don't receive your cards, please send a ticket in to the support team. You can do this by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

I will be closing this thread. Thanks for your patience!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Guest
This topic is now closed to further replies.
×
×
  • Create New...