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Please help!!!


lunaticlament92

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Hi lunaticlament92!

 

First, please make sure that your computer meets the minimum system requirements. These can be found on the FAQ page under "How do I install or uninstall the Pokémon TCG Online on Windows/Mac?" (link here: http://www.pokemontcg.com/support_faq).

 

If your system meets the requirements, it could possibly be a problem with the resolution. Please try the following and let me know if it works:

 

1. Right click your Pokémon TCG Online shortcut

2. Click "Properties" from the drop-down menu

3. Click the "Compatibility" tab

4. Under "Settings", check the box that says "Run in 640 x 480 screen resolution"

 

Thanks for your patience!

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