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My cards will not show up!!!


Tayseanpwns

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I recently traded for plasma freeze packs and redeemed plasma freeze packs using codes, but they will not show up. I redeemed 17 and got 14 and I traded for 5 and got 3. I emailed Pokemon.com and they told me that this has been happening a lot and it will be fixed by just waiting. It has been 3 days, and I want my packs. It also does not seem like they are going to come any time soon. The server does not recognize that I never got the packs. I emailed Pokemon.com another time letting them know that I have not received my codes and they do not respond anymore. I was wondering if other people have experienced this and would like to tell me what to do because the support people wont. :mad:

I don't mean any disrespect to Pokemon.com, but I just want my packs. I payed for them.

Any help would be appreciated from the community.

Thank you,

Taylor (Tayseanpwns)

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Hi Tayseanpwns,

 

At this time, we must ask for your patience and understanding. You have not been forgotten, and your ticket will receive a response as soon as possible. :)

 

Thanks for playing!

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I did not mean to come off as crazy or anything, and my ticket did receive a response and they told me to wait, it has been 4 days now.

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