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Redeem Codes yet no Boosters appearing


Burning_Dude

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Hey everybody,

 

I'll get straight to the point.

 

I just redeemed 8 of my booster credits (3 Dark Explorers and 5 Dragons Exalted) and only receive 3 of my boosters (Dark Explorers). Was wondering what could have happened. Any information would be great.

If it helps, I redeemed the 5 Dragons Exalted packs first and the 3 Dark Explorers right after.

 

Thank you.

 

-BurningDude

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Hi Burning_Dude,

 

Thanks for reporting this! There was an unscheduled game maintenance today to address such issues, so the problem should have been fixed. I will escalate this to the development team for further investigation.

 

Thanks for your patience!

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Hello Prof_Poplar,

 

Thanks for the quick reply.

 

It seems the missing boosters (5 Dragons Exalted) took a little longer to be sent. I received them a few moments ago.

 

Thank you.

 

-BurningDude

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Great to know, Burning_Dude! Since your problem has been resolved, I will be closing this thread. If you come across another problem or have any more questions, please create a new thread.

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