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Claimed code and i didnt get anything


Lawsonprime

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Hi Lawsonprime!

 

The first suggestion I have is to try waiting a little while. Sometimes there can be a slight delay when redeeming a code. If your credit does not appear, please create a ticket via the Support Portal (link located in my signature). Make sure to sign in, and then click "Ask a Question". The Support Team will be able to investigate this for you and figure out what's going on with your code.

 

Thanks for your patience!

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Hello Prof_Poplar ; I just came from code redemption and got nailed on not getting 2 packs of the 6 codes I redeemed. As well,this is happening to a lot of other trainers. Is their anything that can be done at this time.Ok, later,ill check in this after noon and see whats up.Have a good day all.

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This is happening to a number of trainers for very extended times (even over an hour). I think there is an issue. I myself redeemed 3 Boundaries Crossed packs and got none of them in my mail.

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wanted to know if any1 could help me i claimed a code for Dragon Vault and i didnt get anything

 

 

same problem... happened to me about 4 times now. It seems to happen if you get an error and then type a valid code. Hope they fix this as i am missing about 7 valid packs now...

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Prof_Poplar. The link for the support portal in your sig is incorrect. It should go to support.pokemon.com instead of support.pokémon.com (without the acccent on the e).

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same problem... happened to me about 4 times now. It seems to happen if you get an error and then type a valid code. Hope they fix this as i am missing about 7 valid packs now...

i think this may be something to look into. i entered a code incorrectly and then upon entering the correct one nothing for that redemption. I have been waiting well over an hour for a next destines booster that hasnt shown up, when 5 others already had. This is after i had of course let my game patch

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