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Weird blue bars when trying to open tcg!!!!


Lineloone 555

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every time i try to open tcg online these blue bars appear on the right and left sides and it freezes before i even get to long in. can anyone tell m what im doing wrong? :mad:

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Hi Lineloone 555!

 

There are a few possible reasons for this. First, please make sure that your computer meets the minimum system requirements. These can be found on this page (http://www.pokemontcg.com/support_faq) under "How do I install or uninstall the Pokémon TCG Online on Windows/Mac".

 

If your system does meet the requirements, please try doing a full uninstall of the game (instructions are also on that page) and re-installing it from a different web browser than your default browser. So, for example, if you're using Google Chrome, try downloading the installer from Internet Explorer or Firefox. Let us know if this helps.

 

Thanks for your patience!

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