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Booster pack missing


chinhodado

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Hi, yesterday I have no Plasma Storm pack and I have a White Kyurem EX and a Black Kyurem EX. I posted those 2 cards up for trade for 1 Plasma Storm pack each. When I wake up today I got the notification that both cards were traded successfully, but when I checked my packs I only have 1 Plasma Storm pack! Which means, 1 Plasma Storm pack is missing. Can you (the developers) please look into it? Thank you :(

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SO it was one trade, and you should have 2? But only have 1?

Or 2 separate trades and 1 booster isn't there on one?

 

I had a similar problem. It might be lag. After a while it should appear, I was told. If it doesn't... then you have to report it with a "ticket" in the Support Center.

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It was two separate trades:

 

- Black Kyurem EX for 1 Plasma Storm pack

- White Kyurem EX for 1 Plasma Storm pack

 

but I only get 1 pack.

 

In your case, how long did it take before it appeared?

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Though the game client shows that you only have 1 Plasma Storm booster, the game's Admin panel shows that you have more than 1 pack in your collection. I've escalated the issue to the Dev team for further investigation.

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