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hello people.


I was playing a game when suddenly the game crashed (but chat continues to work).


I turn off my pc, I try the log-in but when the game said:


we are loading your collection from the server


nothing happen.


what can I do?

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Hello Trainers,

After receiving reports of a lot of users getting stuck at the collection loading screen we went into unscheduled maintenance to address this. This issue should now be resolved.

Please update this thread if you are still getting stuck at "collection loading". Thanks! :cool:

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  • 2 months later...

just got to download the game - I've been waiting for hours and switching from Mac to PC still it is the same result. I am still stuck at the load collection screen. please help.

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