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Why will my deck builder not load?


mightyvuhina

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I clicked on both the deck builder icons and nothing is coming up except a white screen, any help?

 

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Same problem, before, I got a coming soon message each time I mouse overed the button, now that I can click on it, nothing happens.

 

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Yeah, both my Deck Builder and my Online weren't working. Is anyone else having the problem with the online too?

 

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You have to get into the Deck Builder from the Online screen. The Deck Builder button in the bottom tray doesn't work. Sorry this doesn't help you if you can't get into Online either. But if it doesn't say 'Coming Soon' you should be able to get into it, file a support ticket. (Or if you redeemed a Booster code and it says coming soon then you should file a ticket.)

 

 

 

Are you using Safari? I get the same thing with Safari. Google Crome at the moment seems to be the most stable browser to run this, but it used to be FireFox. Hopefully they will get it working the same for all the major browsers.

 

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Im running it on firefox and the trainer challenge seems to work. BUT not the online feature or the deck builder...whats up with that man.?

 

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Hehe I now know the reason, you need to redeem a booster before enter the online version, unfortunately for me I'm in Costa Rica and I have no access to those boosters, so I'll wait.... unless any of you have an extra code and would like to share it with me by private message :P.

 

 

 

Regards!.

 

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Same Here... cept I'm useing reqular Internet Explorer :/

 

 

 

Kinda sucks sense I've been waiting for it to open for the longest time too....

 

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Greetings!

 

 

 

The Deck Builder direct links are not currently functioning correctly, the only way currently to access it is by going to the TCGO and selecting the deck builder button within the lobby page.

 

 

 

Hope this clears things up!

 

 

 

Prof Proto

 

Centurion Moderator

 

 

"Being defeated is often a temporary condition. Giving up makes it permanent"

 

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You have to get into the Deck Builder from the Online screen. The Deck Builder button in the bottom tray doesn't work. Sorry this doesn't help you if you can't get into Online either. But if it doesn't say 'Coming Soon' you should be able to get into it, file a support ticket. (Or if you redeemed a Booster code and it says coming soon then you should file a ticket.)

 

 

 

 

 

 

this didn't worked for me either... which one of the links is the lobby? or the online screen? I'm a little bit confused

 

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The yellow portion of the navigation bar is how you get into the Lobby of TCGO (the "Online screen"). The button in the blue circle(s) is what you click to get into the Deck Builder. (But any of those three can access the deck builder, it just takes more steps with the other two buttons.)

 

 

 

tcgodeckbuild.jpg" alt="

 

 

 

However, as Prof_Proto said, if you redeemed a BLW Booster Code off of a code card, and mousing over the words "Trading Card Game Online" says "Coming Soon", file a support ticket and the issue will be addressed.

 

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Yeah, i clicked "Deck Builder" and "Trading Card game online" on the black bar at the bottom, it brought me to a white screen for both...help...O_O

 

 

 

 

 

Lolwut.

 

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Yeah, i clicked "Deck Builder" and "Trading Card game online" on the black bar at the bottom, it brought me to a white screen for both...help...O_O

 

 

 

 

 

Lolwut.

 

 

 

 

If you are having page load issues, please try refreshing the page and clearing your browsers cache.

 

 

 

If your problem still persists then please take screenshots and submit a support ticket using the ask a question feature on pokemon.com

 

 

 

Thanks!

 

 

 

 

 

Prof Steel

 

Forum Mod

 

________________________________________

 

"Too Big Too Strong Too Fast Too Good!"

 

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Hello,

 

 

 

i now coming on this moment via Microsoft virtual machine with windows xp with browser IE8

 

it says ''Done, but with errors on the page''

 

 

 

i have found the reason why the ''Trading card game'' and ''Deck Builer'' doesn't load

 

whats make this problem is this JavaScript error:

 

 

 

''Webpage error details

 

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

 

Timestamp: Sat, 4 Jun 2011 13:27:12 UTC

 

 

 

Message: 'this.track' is null or not an object

 

Line: 816

 

Char: 402

 

Code: 0

 

URI: http://www.pokemontcg.com/javascripts/base_packaged.js?1307160907''

 

 

 

 

 

Otherwise if you have IE9 on a windows 7 computer you can check for web page errors by double-clicking on the status bar when try loading ''Trading card game'' or ''Deck Builder''

 

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Hello,

 

 

 

i now coming on this moment via Microsoft virtual machine with windows xp with browser IE8

 

it says ''Done, but with errors on the page''

 

 

 

i have found the reason why the ''Trading card game'' and ''Deck Builer'' doesn't load

 

whats make this problem is this JavaScript error:

 

 

 

''Webpage error details

 

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

 

Timestamp: Sat, 4 Jun 2011 13:27:12 UTC

 

 

 

Message: 'this.track' is null or not an object

 

Line: 816

 

Char: 402

 

Code: 0

 

URI: http://www.pokemontcg.com/javascripts/base_packaged.js?1307160907''

 

 

 

 

 

Otherwise if you have IE9 on a windows 7 computer you can check for web page errors by double-clicking on the status bar when try loading ''Trading card game'' or ''Deck Builder''

 

 

 

 

If you could please submit this to our Support Center via the instructions in my signature so we can file this issue to the appropriate team, that would be fantastic! <img src="http://www.pokemontcg.com/javascripts/fckeditor/editor/images/smiley/png/regular_smile.png" alt="" />

 

 

 

If you're still experiencing the issue please try Firefox and let me know if you're still having trouble. Thanks!

 

 

 

 

 

 

 

 

 

 

"The game of life is not so much holding a good hand, but playing a poor one well."

 

 

 

Always feel free to submit a ticket to The Pokémon Support Team at support.pokemon.com with any bug reports, concerns or issues. Remember, you MUST be signed into your Pokémon Trainer Club Account to receive a response.

 

 

 

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  • 2 weeks later...

I'm pritty sure you cant use the deck builder because you need to be on tcg for a some time or doing the trainer challange because I was not able to use it but now I can

 

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no that is so wrong. the only way to gain access to the closed beta is to buy a specially marked black and white booster pack at your local hobby shops or online like ebay that contains a code card inside them . Then you can enter that code in the shop area of the site and you will get one booster credit. you can buy a pack with this

 

 

 

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