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  1. Client Version: Steps to reproduce: Go to collection / view a player's collection for trade in private trade Go to a tab that is either Trainer or Packs (bug works with both) Sort by: 'Expansion (Newest-Oldest)' Go to Trade Create Private Trade Go to the tab that you previously sorted Result: (I think) Items are sorted by 'Alphabetical (A-Z)' Expected Result: Items are sorted by 'Expansion (Newest-Oldest)' How to prevent this: Change sort to something else then change back to 'Expansion (Newest-Oldest)' or Don't leave Trainer / Packs tab sorted by 'Expansion (Newest-Oldest)' I am unsure if this also happens if different tab / sort combinations are used but I am positive that this happens in this case. Please tell me if this also happens on your devices, thanks !
  2. Desde o dia 18/03 eu não estou conseguindo jogar. Tento mais de uma vez por dia e continua dando a mesma mensagem. "Os servidores estão atualmente fora do ar, por favor, tente novamente mais tarde." Verifico no site e vejo o status do servidor online. Eu já executei o instalador e pedir para ser feito a reinstalação. Continuou o mesmo erro. Desinstalei o jogo, exclui o instalador e baixei um novo, instalei e continua dando o mesmo erro. Tentei modificar nas configurações do Windows Defender, regras de entrada, adicionei uma nova regra ao jogo - deixando ele com autorização em todas as opções- e mesmo assim o erro permanece. Não consegui ainda encontrar uma resposta ou solução para isso, nem comunicado sobre o servidor estar fora do ar. Link abaixo para uma foto da mensagem que surge. Link que leva até a imagem do problema.
  3. MathausBorges


    Desde que eu fiz a atualização no dia 18, eu não consegui mais fazer login no jogo, todas as vezes que eu tento logar, aparece isso: "Não foi possível acessar o serviço de login de www.pokemon.net.br. Tente novamente em um minuto" Mas, eu já estou nisso a quase 3 dias, eu já desinstalei e instalei de novo, já alterei minha DNS, diz atualização de tudo quanto é driver existente no meu computador, tenho certeza que o NOME DE USUÁRIO e ***** estão certos, já verifiquei mais de uma vez, mesmo assim ainda nao consigo fazer o login. A tela **** assim: **********************************************************************************
  4. When I try to login, my game stop responding and show the mensage of the title
  5. Hello, I am playing on Windows 10 and I have a Logitech C920 Webcam that is not being detected as a QR scanner. I have around 200+ cards that I want to redeem and I do not have time to type in every code. Please Help!
  6. Trying the setup the game so I can add my son as a Friend. I've tried modifying the settings on the Pokemon website to allow his account to add friends. However, the friend tab remains non-highlighted and I can't click it. Trying to set his settings as Limited or Open constantly results in a failure on the submit of those settings. The only options that are successful are Closed and Custom. I've set Custom as "open" as I can and I'm still unable to have him add me as a friend. Help please.
  7. ImRelevant

    [PC[ Error with installer

    Whenever I attempt to install the game I get an error that says Info 2894. Loading RICHED20.dll failed. GetLastError() returned: 126
  8. Já conferi os requisitos e estão acima do recomendado! Por favor alguém me ajuda?
  9. Hi! I recently installed the game for my 6 year old son to play, but because I didn't quite understand what I was doing I redeemed/unlocked two of his physical decks (using codes) on my account instead of his "Child" account. As far as I've been able to research, it isn't possible to swap/trade a whole theme deck between accounts, although if anybody knows whether this has changed I'd be interested to know how to do it. But I was wondering, is it possible to roll back a code redemption, that is take a deck/code off your account, so that it's available to use again on someone else's? It seems like if this was possible it'd be somewhere obvious but I thought it was worth asking.
  10. HardcorePenguin

    [PC] Game bugged out during tournament

    Hi, I'm stuck in the last game of a tournament final and the game has bugged out. I'm close to winning and the game has bugged and frozen. Can anyone help? Thanks
  11. Hi I am running my game under win10 in Traditional Chinese but game in English. I start the game today but fail to direct to login page, it keeps direct me to the window about patch update. When it is updated, I click play but it all run again. I tried to install/uninstall the game again but is shows error message"property.USER_PROFILE not found" Please check how it could be fixed
  12. Client: Card: Guzzlord-GX, Shiftry-GX Card Number: Crimson Invasion #105, Celestial Storm #169 Expected Action: Opposing Shiftry-GX confused my Guzzlord-GX. I then proceeded to flip coins on subsequent turns for a 50% chance to attack. Actual Action: When flipping heads to attack through the confusion, the attack animation played, but no attack actually occurred, and no damage was dealt. Steps to Reproduce: Exact steps not known. Likely: Use Shiftry-GX to confuse Guzzlord-GX, then attempt to attack through confusion with Guzzlord-GX. ============================================ Game Log Included Below ============================================
  13. Hello, buyed a new PC and cant install the game. Whats the fix of this problem? Issu in the Topic Title Thank you.
  14. Can not connect and can barely login to website. I am new and just trying to figure it out and thought it would be interesting but it is really hard to do anything. I have deleted and reinstalled and reset password and took firewall off. Have no clue what is going on.
  15. SpAz3n

    [GAME] Standard event bug

    There seems to be a bug where if you select expanded in the ladder and then back out to main menu and try and join a tournament with a decklist that has standard legal cards but are banned in expanded it wont let you play that deck in a standard tournament but if you go back to ladder select standard and then try to join the tournament again it works no problem not sure if you guys are aware or not thought I would bring it up here
  16. so i have an account i made years ago and i use the same password for everything, but since the garbage system make you add a symbol, i have no idea what my password is. i have been looking for hours and i still cannot get in. i put a false date of birth so i cant reset my password. so basically the system is too secure lol.
  17. Kez13

    [CARD] PlusPower not working (no additional damage)

    PlusPower doesn't work on any pokemon, have tested on other pokemon, the "10 more damage" doesn't have any effect at all. Log here Game Log Output Begins Here: *** Debug Current Game State Output Ends Here *** Versions Data: Client Version: Server Version: Bundles Version: 2003 Archetypes Bundle Version: 13811 Localization Bundle Version: 13890 Current Game ID: e6a4e000-33ba-11ea-8069-22000abd9952 It is my first time on forum but i hope it gets fixed any soon, thanks
  18. Delta107

    [GENERAL] Other - Restart

    Is there possible to reset your game to start over? Or at least delet your accout to make username free again? It would be really helpfull because I made some bad deccissions and I would like to play again with same username. Regards
  19. I was casually playing the trainer challenge with some of the default decks, namely the match with Juji in the gold cup, when she seemed to get stuck in a never-ending loop of deciding what move to use with her active Mienshao. It's also worth noting that choosing to concede didn't work, despite pressing it multiple times. I believe I've added all the relevant information I could, but I'm attaching the game log to this post just in case on the other hand, it seems impossible to add a file attachment to a post, so a basic copy and paste below the line will have to suffice for now. Game Log Output Begins Here: *** Debug Current Game State Output Ends Here *** Versions Data: Client Version: Server Version: Bundles Version: 2003 Archetypes Bundle Version: 13811 Localization Bundle Version: 13890 Current Game ID: 48643210-3059-11ea-ab20-22000abe3e42
  20. Merecal_Magical

    [PC] Crashing - Crashing after update

    I updated my laptop recently and have been having frequent crashes. I uninstalled the game and reinstalled, if I can get it started it runs fine, but it usually crashes at 90%. any advice?
  21. I recently bought a theme deck online in the game, but I didn't receive the item that I purchased. I logged off and logged back on to see if that would help, but it didn't. I did, however, lose the 500 coins that it cost to buy the deck. Could someone help?
  22. I just noticed some coins of gameplay doesn't appear to add to a trade even if you have it in collection. Go to Trade section > Create trade > Public Gameplay > [I'm getting] Look for "Plasma", (**) will appear 3 coins: Blue, Silver dark and Silver blue with names: 'Blue rainbow Team Plasma coin', 'Silver rainbow Team Plasma coin', and 'Silver Team Plasma blue coin'. I have 1unlocked+2 locked of Blue, 0 of Silver rainbow, 1 locked+1 unlocked of Silver. They are from Plasma Storm Theme decks: Plasma claw and Plasma Shadow. On the other side, I only have one copy of each of this Theme and even though I could have gotten the unlocked coins from trades, this doesn't fit with having 2 locked of Blue. Don't know where is the Rainbow from or if obtainable (and this is a different matter but, would be awesome if we could know where the Gameplay stuff is from (which tin, box, etc) and if it's an obtainable item). Back to the bug, go to I'm giving > Gameplay, side. Search for "Plasma" or "Silver" words. No Team Plasma coins appearing. Checked collection and shows as above (**), locked and unlocked ones. So I can't offer my Plasma spare coins to make trades. Sure it happens with more stuff, needs to be widely checked (and if possible, improve the information of gameplay)
  23. TheoryG

    [GENERAL] Game Not Loading

    Hello. Recently a new pokemon tcgo update came out and i was hyped to install it. The refresher downloaded it and once it was done it just made me re-do the whole thing. Its been an hour and i have started over the update million times because of this. Any help?
  24. So I installed PTCGO for first time yesterday , it worked and I played for sometime. Today when i opened it , a popup came "Pokemon.exe has stopped working" and the game closes. I tried reinstalling it(after removing it completely) but still same message. Also I played tutorial yesterday without logging in as a guest, today whenever i try to play as a guest or login to my PTC account, the message pops up.
  25. Hi! I have two accounts in pokemon TCGO but i can't login, and i try too many times to reset my passwords and never works. If someone help me to recover my accounts I aprecciate it. I had the email and Username in one of the accounts and only the email in the other one.
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