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  1. TheLaust

    Login problem

    Hi, yesterday i reinstalled Pokémon TGCO after like 4 years, and i am having problems in reconnecting my account. I have a 30Mb in Download and 3 in Upload but still the game doesn't connect to the server. I restarted the modem, the router, the pc and uninstalled and reinstalled the game like ten times but nothing, it doesn't connect. Can someone help me?
  2. I am trying to install pokemon TCGO on my Mac, when I try to install it is says " This site can’t be reached Check if there is a typo in *******************************. DNS_PROBE_FINISHED_NXDOMAIN " I don't know what to do. If anyone knows anything please help im im very eager to play the game.
  3. Hello, In the middle of a game I was just playing for a Player's Cup Qualifier, I ended my turn after playing a Switch card to send up a new active Pokemon. After I clicked Done, nothing happened. The timer on my side continued to count down. Then, my turn timer counted down from 15. When it hit 0, it stayed displayed on the screen at 0 while my total game timer continued to count down. Hoping that it was a disconnection that I'd be able to overcome, I closed the app. When I reopened it, I was given a login countdown timer as well. What happens to the key for the qualif
  4. Mopar1of104

    [GENERAL] Login - Unable to login

    Ive been trying for the past hour to login, and it keeps telling me login servers are busy, we apologize for the delay, your estimated wait time is... then it comes up and says that servers are offline for maintenance please try later. I wasn't aware of maintenance? Is it only me or is anyone else experiencing problems?
  5. Boa tarde ontem me deu vontade de jogar Pokemon TCG, que eu jogava há uns 6 anos. Acontece que apesar de lembrar de meu nick e e-mail, não consigo recuperar *******. O site é muito confuso, cara. Quando eu vou em "esqueceu *******?", insiro o e-mail que eu usava na conta mas aparece que não existe conta com esse e-mail (???). Engraçado que já quando eu clico em criar conta nova e coloco o e-mail que eu usava, aparece que já existe uma conta com esse. (Ou seja, o site reconhece que existe SIM uma conta com meu e-mail, mas está bugado e não consigo recuperar ******* dela. Estou trancad
  6. I just downloaded the launcher, and it opens fine, but when I go to type in my username or password, it won't let me select the text box to type it in. I can select other options, but selecting a language or trying to type my login info doesn't work. I've tried reinstalling the program, but the same issue comes up. Any way to fix this?
  7. Hello! I've been trying to change my email linked to my account to a new email. Due to not having access to the old account and is deemed impossible to recover from the old provider. I've changed it multiple times through the edit account details but it still has not changed. Trying to get this changed before the next Players cup if at all possible. Regards LM
  8. Hi, I'm not sure if this is the right place for this but I have an account from 2011 tied to an old email address. Whilst I still have access to that email, whenever I try to get the link from the website to get my username/ password I never receive any emails despite being told that it has been sent. It has been over 24 hours and I have added noreply@pokemon.com to my address book. I have also created a support ticket however nobody has gotten back to me (I'm not sure how long they usually take). On top of this I have also jecked my junk folder... It is empty. I'd really appreciate
  9. TheMightyXablau

    Having trouble logging in...

    I played for a long time in the morning, then closed the game. When I started it again and made my login it told me the servers were busy and that I had to wait some seconds. After the time passed it told me my username or password was wrong, and then I checked it a million times and it WASN'T. I even went to the pokemon trainer club website and used the same words and it worked. Are the servers really busy? I can't get in and I don't know what to do.
  10. TrSilva

    [ACCOUNT] Conta suspensa

    Boa noite. Estou tentando entrar no jogo e esta aparecendo mensagem de conta suspensa. Como resolvo isto? com quem eu falo? n fiz nada de errado. quero recuperar minha conta.
  11. I tried to fire up TCGO but it said "this account is currently logged in on another device? I recently installed tcgo on a different admi account on my laptop as it wasnt working on the other one, no one else uses my account. has my account been breached or is this a tech error?
  12. I downloaded the game a couple of days ago and set up my account. I am able to login to the site, but in game it gives me the invalid login or password error message. I've tried logging in a lot of times now, but even after copying and pasting my username and password, I am unable to get in.
  13. Game won't start. When I sign in the game it starts loading, as it does always, but, instead of entering it gets stuck in 94% and there it stays
  14. Moderador, blz? (deve ser o pão de queijo que vai responder) É o seguinte, eu sou novo no jogo e baixei para aprender e ensinar minha filha de 8 anos no jogo, já que ela ganhou 2 decks físicos e não sabemos as regras do jogo. Fiz o download do installer dia 02/12/2020. Instalei, deu QUASE tudo certo, abriu o game mas está difícil Logar. Ao me logar, carrega até uns 80% e aparece a mensagem "Conexão com o servidor foi perdida". Já desinstalei, já baixei novamente, instalei em outra pasta, fiz flush no DNS, também já baixei o nível de segurança do firewal
  15. I am not able to log into the game anymore as it tells me the servers are offline. However, the game was working fine just a day before. I have tried opening the required ports, flushing my DNS, re-installing the game, and restarting my computer but nothing seems to help.
  16. When I try to login into the game it just gives an error stating that the server are down or that my internet is down. However my internet connection is fine.
  17. WristyOwl

    [GENERAL] problema no login

    nao consigo digitar ***** nem login, nem selecionar a lingua do jogo
  18. I was playing and the game kicked me out. When I went to log back in it says that my account had been suspended. I uninstalled the game and reinstalled it. Changed the password, and nothing. I do not know why my account would be suspended and didn't get an email explaining or anything. Please help, I just put in a bunch of new packs and I have some decks that I do not want to lose.
  19. Hi, I tried to log in today and find out that I've been suspended? I don't understand why. My account isn't even a week old, but I'm still banned. I have done nothing to warrant this. The only thing I did was leave the game open over night. Someone please help.
  20. N0mand3r

    [PC] Login - Account Lost

    Hi, before you say: "Try using your Username or Screen name" Neither works that's the point of this thread in the first place. I've tried contacting support and they just sent a genetic email without even asking about which accounts are associated with emails, etc. If this can't be resolved then I'll just have to delete the app entirely as I was under the impression account login information would be something that interests them: considering I paid for the cards with real money and got the codes, scanned them in and now have no way to retrieve them because a
  21. Whan i open TCGO the game doesn't let me write anything unless i keep lciking many times in username and password for the writting line to appear and it keeps flickering and not letting me write right away, how do i fix this?
  22. Sixela27


    bonjour support récemment j'Ai voulu ré ouvrir mon compte tcg online est ma plus grande surprise on ma dit que mon compte à été suspendu je ne connais pas la raison de mon ban je crois que ces injustifiée pourrais-je ravoir mon compte svp
  23. Hi everyone! I used to play Pokemon TCG alot but my laptop crashed and I do not remember the username or password. I tried recovering username and password but unfortunately I could not get my old ID. Instead I got a new one. As you all know it takes a lot of time to built up decks from scratch. Please anybody who could help me. Or please let me know how can I CONTACT Pokemon TCG managing team to recover my old ID. Thanks in advance.
  24. I recently got some free time to play ptcgo again because of the pandemic after a year or so . but when i tried to log in , i keep getting this message : "Could not reach Pokemon.com login services . Try again in a minute" . no matter how many times i try it doesnt login . tried to login with my phone through the android app , still the same message . please help me fix this issue .
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