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Found 253 results

  1. kuyrem1982

    [GENERAL] Tech help

    Hey, i recently cleared out a bunch of files on my laptop, and now whenever i try to login into tcgo it says, a javascript error occurred, i tried to re in stall it and now it says couls not access network location property. USER_PROFILE, why is this happening? Many thanks
  2. I've uninstalled the game because the repair tool wasn't working and now when I try to install it, it says that there is already an updated version installed. I deleted all the registration things, the AppData Things and everything that has "Pokemon" in his name but it's still not working.
  3. Property.USER_PROFILE cant be found. How can i fix this?
  4. whompers98

    [GENERAL] Game Bootup Error

    So i've played this game in the past on my macbook air just fine, but recently within the last few months i have had an error message pop up when i boot up the game. It says: "An error occurred when downloading preload data. Please Check your Internet connection and try again. The app will now quit." and below it has an "Exit" button. but can someone please help me fix my issue, i know that i have played the game before on my macbook air.
  5. I had to uninstall the game since it didn't let me log in, so I uninstalled it and deleted every record from the registry editor and when I try reinstalling again using the installer, the executable and the game files are nowhere to be found, If I click "Launch the game" when I click Finalize on the installer, it just opens op a folder named SYSWOW64 from the Windows folder on my hard drive. I've tried running the installer as admin, and on compatibility mode, but it was no help. Is there any solution to this?
  6. I recently made an account for TCG Online. When I try to log in with my credentials that obviously work here, it gives me an error stating "The network connection with the server has been lost". It is definitely not an issue with my internet. Is there any way i can switch servers or something? I have tried to log in many times with no success. I have deleted the game and appdata and downloaded the game again with no success as well. Please provide any help to resolve this issue.
  7. Good day to everyone. I've seen so many forum posts talking about this, with literally none of them being able to properly answer this issue, so I want to ask again now. Whenever I try to install it through the normal PokemonInstaller.msi I always, at all times, no matter where the installer is located or how many files I have left from the TCGO, get the message saying: "The Feature You Are Trying to Use is on a Network Resource That is Unavailable." No forum post I could find could fix this error even remotely. All I want is to play the game again. And as mentioned. There is literally not a single file left of the Pokemon TCGO anywhere. Greeting RobinHood007_ger
  8. so you know how when update, there is a update page, you can press the play button after the bar is 100% ? so whenever I press the button, it brings me to a black screen for like 2s then exited and restart the download thing, how can I fix that
  9. Hi Guys! I just would like to check if my app is updated. I am not sure as I can see pack codes and cards for champions path in the trade section as well as pvps but I when I check the in game shop, champions path packs are not available. TIA
  10. Hello, I have an issue where my PC comes up with the message box as i try to click the installer I downloaded this from the Main official Pokemon TGCO Website This is the Error Message - "This installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installer Package any help would be appreciated
  11. As the title says, I keep getting that error when trying to install. I deleted the Pokemon Trading Card Game folders from LocalLow and Roaming and yet I'm still not able to install it. It asks me to find a PokemonInstaller.msi file that does not exist on my computer. I've tried uninstalling the game from my PC but it gives me the same error, so that simply isn't an option either. I used to have the game installed on a different user account on my PC, but I deleted that user account so it shouldn't cause any issues. Any help would be appreciated
  12. Hi. I had reset my PC due to some permissions getting messed up, and when it came to downloading PTCGO, the installer gives me an error message saying "The system cannot open the device or file specified." I've tried installing in different locations, but it gives me the same message, anything I can do about this?
  13. Hello, I can't download the Installer. I had problem with the new update. It downloaded again and again the patch and the game didn't start. So, I uninstalled the game and when I tried to download the Installer to install it again, the Installer won't be downloaded. It is starting the download and then stops. I have tried both Mozilla and Chrome browsers
  14. I have uninstalled and reinstalled 4 times. redownloaded from website and still the program closes at 90% of Server Loading. There seems to be no answer anywhere from Google or these forums. If anyone is having similar issue please report.
  15. Hi, I have a problem with installing the game. When i run the installer i get a message "the network location property.USER_PROFILE could not be reached." I can get pass this by canceling the message but the it pops up in the middlle of the installation again and then it canceles it out. Please help me get pass this problem.
  16. I've been trying to install Pokemon TCGO for the past 4 hours and it wont install no matter what I do. It keeps giving me a pop up that says "Could not set file security for file 'C:\users\treet\appdata\localow\thepokemoncompanyinternational\pokemon trading card game online\' Error: 5. Verify that you have sufficient privileges to modify the security permissions for this file." Someone please help been wanting to play again for a while and haven't been able to.
  17. ElkeGaming

    [GENERAL] How can i fix this?

    Well i can do nothing on my pc. I can not play, remove, install or update the game. I have this error. No acces on the networklocatie. Property User_Profile
  18. Bonjour, il m'est impossible de supprimer une ancienne version du jeu, et de ce fait d'installer une nouvelle... Vous pouvez voir les messages d'erreurs que j'ai des la capture d'écran ci-jointe. ( ********************** ) Comment faire pour supprimer cette ancienne version qui ne possède plus d'emplacement dans mes fichiers mais continue d’apparaître dans les programmes installer sur mon ordinateur ? Merci d'avance.
  19. hi, so I tried logging in to pokemon tcg online today on my laptop and I could not press OK, so I tried uninstalling it. When I tried to uninstall this message came up "Could not access network location Property. USER_PROFILE." So I did not know how to fix it. I tried to fix it via ******* and look up tutorials so I tried it and it did not work either. I went on my girlfriends computer instead but the same thing happened on her computer. It most be some issue with tcg online.
  20. Hi, I get this error message when I try to install the game: "Could not access network location Property.USER_PROFILE" How can I resolve this? Thanks!
  21. Ethos_Liddel

    [GENERAL] INSTALLATION

    Things to consider while im trying to install this game after a long time: Game is not listed on Programs & Features / Uninstall or Change a program (Windows 10) since i've already uninstalled long ago Cannot instal the game because installer says "Older Game Version Cannot be Removed" ********************** I've already searched on "MY PC" for POKEMON folders and deleted them all, even those in "AppData" and others. I've also manualy deleted all POKEMON from reggedit. Back up copy of the game version 2.49.0.115 on an external HDD refresher buttons wont work at all and the game itself gets "Could Not Connect to Server" error Refresher *************************** thou it says "Downloading" i've waited for more than 4 hours and nothing. Any tip or info to get this running away will help me alot. Thanks!
  22. Hi, I have bought several packs and decks which have successfully been loaded on to my TCG account. However, I recently bought another 4 decks (two from two separate retailers). The code has been accepted and it comes up with the name of the deck. However, when I am on the app, I cannot see the deck or the cards in the deck- the only thing I can see is the pokemon covers/box that came with it. Can someone help please? Thanks
  23. When I press download for the installer the page loads up but after a few seconds the page starts to refresh by itself and my computer says that it is waiting foe the page to respond when i press the button that says to press it after 15 seconds if nothing downloads it just restarts the page refresh I tried talking to some people who have previously downloaded the game but they couldn't help me. What do I do?
  24. Bonjour, je me suis levé de bon matin et je me suis dis que je vais aller sur le TCG Online. Je n'y étais pas parti depuis longtemps donc logiquement, il y a des mise à jours. Je les installes, et je remarque que au lancement j'ai un message d'erreur de Windows. Voici le message d'erreur dont je parlais : ********************************************************************* . En voyant ça, je le ferme et je relance, mais ça réapparaît toujours. Je **** aucune idée de comment régler ça. Cordialement, aminouxw
  25. Dear Pokemon, After uninstalling PTCGO several months ago, I decided to reinstall it. Yet every time I open up the game, I am immediately prompted with an error message claiming that I "cannot connect to server". I have already tried un- and re-installing the game several times yet my results persist to remain the same.
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