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  1. I learned the hard way there are two 5 card packs for base XY ( and a fee other sets) but 1 has 10 cards listed at the bottom of the booster, and not 5, contradicting the box saying "5 cards" in the top left of the booster. Is this error an actual thing? I just traded away like 15 Battle Styles for 5 card pack XY base to satisfy another trade out on the list that basically would have given me everything I've been missing, but he was actually looking for the "5 Card"/10 card bottom pack. That sucked and I feel duped. Anyway we can clear this up?
  2. Why the game is capped at 30FPS in Android? I have a high-end tablet, the Samsung Galaxy Tab S7, being capable to show a game up to 120FPS because of the 120Hz screen. The tablet has a high-end CPU/GPU the Snapdragon 865+. I checked the FPS with the Samsung Game utility, but only to double-check because I opened the game and it feels very slow. I don't know why the game doesn't have an option like "battery saving" capping it at 30FPS and no capped option. I hope to be this annoying bug fixed ASAP because the gameplay feels very slow at 30FPS. My tablet is updated with the latest Andr
  3. shadowblade270

    [M]

    Fixed
  4. Client Version: 2.76.0.5082:#2154 Operating System: macOS Catalina 10.15.7 Behavior: Clicking anywhere on the deck select row, even on the chrome space outside the viewport, will quietly change the deck selection causing you to queue up for ladder with a different deck than you thought you had. Steps to Reproduce: In this three frame mock-up, I have my third deck selected in the top frame and then I click where the pointer is on the right (say, to refocus the window after tabbing out of the game). Now in the middle frame I see that my third deck is no longer select
  5. I was just playing with my friend online and their computer said I was offline when they tried to challenge me and I clearly wasn't-- we were in the same room. I was able to challenge him no problem, and we were able to play with no issues. How can I fix my offline status so it says I'm online?
  6. The game launches but after hitting login, it loads up to 90% and stalls. Will not go past 90%.
  7. Pyu514068

    [GAME] Friend request bug

    Hello i have faced a bug 2-3 days ago when i got a friend request. I accepted it then an error message came "error processing friend request". Then i saw the player was already in my friend list. I thought and declined it then i searched my friend request and that player was not found. It agained happened 2 more times after that everything was normal.
  8. I just finished a game where my Alolan Ninetales (which is impervious to all attacks from GX) was damaged and knocked out by Keldeo GX. This should not be possible. Someone please explain... thanks
  9. PTCGO is giving me connection errors way to often, I have other programs/games that are continuously using the internet and do NOT lose connection at all, my firewall or antivirus is not stopping the connection to PTCGO. I get this error and this is a new hard drive on a fresh install of Windows 10 and a new network card etc, nothing is wrong with my computer. The problem i think is on PTCGO side of things. For months it worked fine without problems now it's to the point of disconnecting on almost every match. PCTGO is UNPLAYABLE for me almost! Reinstalling shouldn't have to be done, this sh
  10. I dont know if this is the right place or if it is already reported but when you log in with the dutch language it says Gebruikersnaam onthouden (remember username) on the username and on the password, so its double, the second one should be Wachtwoord onthouden (remember password) or something like that. Greetings G3kkehuis
  11. I played a game with the Coin of Arceus of my oponent all the time in the midle of the screen, was weird, Anyway, I kept playing the magcargo deck, but it covered my screen throughout the game
  12. i know its about child safety but you can filter it i want open chat so i can trade cards with my daughter and do Pokemon card battles with her i tried tried tried wont go off of closed not even to limited chat it needs fixing even if theirs a verse and trade family part i cant find them let alone battle with them why have a faily account if you cant play together
  13. AnakinVader0

    I need to get unmuted

    When I got back on line my account was now muted by a Moderator I did not know how this happen? I think it a bug.
  14. Problem #1: Trades are loaded into RAM. When in Public Trades RAM usage spikes. Refreshing Public Trades does not release memory that was used to load Public Trades, but rather, more memory is used (In my case PTCGO's RAM usage went up to 1,815 MB :/) I use a RAM releaser to make the not crash. This also happens during login / logout - please release unneeded RAM and stop loading Trades to RAM. Problem #2: Trades do not load unless scroll bar is at bottom. Problem #3: PTCGO is 32-bit. Pl
  15. Hello, I have a standard deck that runs Lt. Surge's Strategy. When trying to enter the deck in a Standard event, it disables the deck saying that the deck plays a card that is banned in Expanded, even though it is a Standard event. I am not sure if this is a bug or not. From playing Standard battles with the deck, Surge should be allowed for Standard events.
  16. CUANDO ESTOY EN UN DUELO ME VOTA AL TITULO PRINCIPAL DEL JUEGO Y ME VENTA ERROR AL TRATAR DE ENTRAR, NO INGRESA A LA PARTIDA DE NUEVO Y SI LO HACE EL OTRO JUGADOR YA GANO, ME ESTA PASANDO COMO 4 VECES SEGUIDAS.
  17. steve091

    [GENERAL] Login Issue

    Hi support team, i am facing login issue. It shows Network connectivity to data base is lost. I checked with my internet connection using both WIFI and LAN cable it works. Could you help me? Im from APAC region
  18. Bonjour, Lorsque je démarre l'application depuis mon ordi (MacBook Pro 16Go, 2,2GHz, i7 Quad core), le processeur s'emballe et souffle tout ce qu'il a dans le ventre jusqu'à l'extinction de l'app. Y'a-t-il un moyen d'y remédier ? Sachant que sur mon PC bien moins puissant je **** aucuns problème, je suppose que cela provient du client mac. Désinstallé et réinstallé à maintes reprises, sur différents Macs, paramètres graphiques réglés sur rapide, mode fenêtré, ect... Je ne sais pas si cela à un réel impact mais je n'ose plus jouer des heures, à vrai dire je n'ose pl
  19. Client Version: 2.70.0Example: Whiscash - a GrowthProblem: When clicking on the card to read it's ability, if there are damage counters on it, part of the ability text gets hidden behind it.Steps to Reproduce: Have a Whiscash in play with damage counters on it (it had 60 when i noticed this), right click on the card to zoom in. Part of the ability text will be blocked by the damage counter
  20. Twice already today i have had that the game just completely freezes during a game. Both times it happened it was on a different laptop. When It happens it will show the following behaviour: - Card animation is frozen. - Animation around Avatar is frozen - Remaining time does not seem elapse for either me or my opponent - I cannot play any cards or use any ability / stadium - I can enter the settings menu, but none of the options seem responsive. For example pressing the concede button will not do anything - I do not seem to timeout of my turn. Wh
  21. Hello, The words on all of the click-buttons show different words. Words like 'Login.logindialog.loginbuttonlable' This is for instance normally the yellow login-button. The two green buttons say 'login.forgotinfo.button.label' and the other one 'login.button.start here'. And this is all throughout the game. I tried to start the game a couple of time but it doesn't resolve the problem. By the way, the cards i can read normal. I hope i'm explaining this well enough so you can understand what is going on/wrong. Please help cause i'm not a pro to remember what all the
  22. Trying the setup the game so I can add my son as a Friend. I've tried modifying the settings on the Pokemon website to allow his account to add friends. However, the friend tab remains non-highlighted and I can't click it. Trying to set his settings as Limited or Open constantly results in a failure on the submit of those settings. The only options that are successful are Closed and Custom. I've set Custom as "open" as I can and I'm still unable to have him add me as a friend. Help please.
  23. Hi! I recently installed the game for my 6 year old son to play, but because I didn't quite understand what I was doing I redeemed/unlocked two of his physical decks (using codes) on my account instead of his "Child" account. As far as I've been able to research, it isn't possible to swap/trade a whole theme deck between accounts, although if anybody knows whether this has changed I'd be interested to know how to do it. But I was wondering, is it possible to roll back a code redemption, that is take a deck/code off your account, so that it's available to use again on someone else's?
  24. Card - Plus Power Expansion - Black & White (96/114) Effect - Deal 10 extra damage to opponent's active pokemon during this turn. Edit - Sorry, didn't know it was in known bugs. Mods can close or whatever is appropriate.
  25. I want to ask when will i be able to turn on and off the simple effects? This is has been adressed in multiple topics and i already reached out the ticket support team and it was concluded that my laptop is "below/at minimum requeriments". Which is literally impossible because i could always turn on and turn off the simple effects on this same laptop. This bug or glitch?! idk what it is, it appeared after the detective pikachu update which was in March i believe?! Anyway the team admitted that the simple effects option is not working on some devices and they are working on it to fi
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