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Graphics froze during a battle. The sound and timeout effects continued. Ctrl+Alt+Delete was the only way to resolve the situation.

my screen keeps flashing black when I play versus and it's annoying can you help please

Hi there, Recently I`ve had some issues with my ptcgo client (not account as my account works on other computers). When I boot ptgo, the game window is extremely small. Not minimum resolution small, like the size of an icon small. and the info in the window hasn`t been compressed, more like the window has been cropped to a very small section; I cannot see the log in boxes, cannot click the settings wheel, and cannot do anything. This happened recently; no drivers were changed, the program has been unsintalled and re-installed in two different drives and nothing helps. I tried forcing it to full screen but this is the result...](didn`t know you can`t post links) As you can see, it doesn`t stretch the image at all, only adds a black border. Wondering if anyone has any fixes to the issue. URL Removed by Mod_RedDragon

The last two days I've uninstalled my camera which is a Logitech HD 1080p and reinstalled, uninstalled and reinstalled the game, and the QR reader wont turn on, it stays as a black screen. My camera works for everything else I use it for such as streaming or zoom calls. Not sure what to do and I dont want to have to put those codes in manually as I have a lot of codes Ive been saving up :(

Hello, Today i was playing ptcgo fine, came back to play later in the day and now the game is stutters to an unplayable state and will regularly turn into a blank screen and become unusable and have to be closed. I tried rebooting my PC and uninstall and reinstall. I am on PC and I believe that my GFX drivers updated but plenty of other things seem to be working fine. please help.

i dont know how to send a video file for this so here

Hi I keep getting an error message saying Switching to resolution 1920x1080 failed, trying lower one Switching to resolution 1920x1080 failed, trying lower one All resolution switches have failed Screen: DX11 could not switch resolution (1920x1080 **** hz=0) I have completely uninstalled (including removing files in Roaming folder) is there any solution to this?

Hello, I am playing on Windows 10 and I have a Logitech C920 Webcam that is not being detected as a QR scanner. I have around 200+ cards that I want to redeem and I do not have time to type in every code. Please Help!

when I downlod PTCGO I cant hold the intense laggynes

Hi, I just got a new laptop, Surface Laptop 2, and whenever I try to play the game everything load fine but I can't see the card art, deck art, avatars etc. and it keeps saying "asset download error" on the cards. Is this a problem with the computer, the game or a completely different issue. Any insight would be appreciated.

Ever since the update at the end of March the Simple Battle animations have been automatically turned on and the option to turn them off is not avalible to be clicked, it’s starting to annoy me since I’ve always played with the awesome Battle Animations, If anyone knows how to get them back on again thanks

Hello I have a problem. Recently I installed the update for Pokemon TCG Online that included the detective pikachu stuff. Ever since then Simple effects have been enabled and I can't disable them to get the regular attack animations back. Can someone please help me. Thanks in advance.

Alguém me ajuda não sei explicar como isso aconteceu, não instalei nada, jogo todos os dias e quando fui jogar ontem ficou assim, conforme a imagem. Já não bastar tbm, não posso jogar mais no celular rs... Triste, Alguém ae pra me ajudar? PS: Atualizei o driver do vídeo. Alguém pode me ajudar. [Edited - Posting links to websites other than official Pokémon sites]

Hey, So i have an issue with the QR reader feature, i have a logitech c920 connected to the pc which works like a charm. But when i try the qr reader function, i see a black screen in the little window and the webcam does not seems to be activated/recognized. in case if you wondering, yes i have the latest driver for the webcam and as i said above the webcam works well and is recognized when i use another game/program. Thanks in advance,

I try play minigames in Pokemon website. Puzzle Zorua and Zoroark Sableye gem jorney I try 3 different browser. Web page load but the screen of the game stay always Loading and can't start the game. Start button not appears. It's always the loading bar forever. This are games with Flash but I have updated flash player and I played many times before. Is any other people happening the same? If not, what browser do you use? Grazie

Hey trainers, For some reason I can't find where I can change my in-game language. It is set to Dutch, probably because I live in the Netherlands, but I always play my games in English and can't figure out how to change it. Thanks in advance

I got my awnser somewhere else how do i remove this topic???

Hello everyone, Unable to fullscreen the app at my monitor's native resolution (2560x1440).1920x1080 DOES do fullscreen; however, running a non-native resolution lower like this looks pretty poorly as expected. Any insight on a fix or confirmation that this is a known bug would be greatly appreciated. Thank you!

Eu fui dá uma olhada no ranking no site do pokémon TCG, e fui procurar a minha classificação no modo versus, formado expandido, não achei minha classificação de forma alguma, eu tenho834 ponto e não acho por lá, já coloquei em várias estações mas não aparece nada. Como faço para meu nome aparecer lá?

Hello, i have a issue when i open the game: When i click to open the PTCGO, it open a very small screen, i can't see anything, but it open. I think it is a screen resolution problem. Can i change the game resolution without opening it? when i open the game: ********************** when the game is opened and i press alt+enter: **********************

Hola! Desde la semana pasada que al iniciar el juego me sale la pantalla negra pero el juego se sigue ejecutando y hasta puedo hacer click en botones. He probado de todo para solucionar el problema, pero aún así persiste. Mi pc cumple con los requisitos minimos para el juego. Agradeceria mucho su ayuda

Can't login. Tells me servers are still down. Forgive me first time using the forum. Just really wish I could play. It's currently 5.24 central time.