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Dear TCG Support: I downloaded the online game sometime ago, however it seems more often lately it is crashing or simply losing connection to the serve. Now while it might be easy to blame it on my own network connection, I know this not to be the case. No matter where I am, this server often disconnects (ONLY in the middle of a game!). It gets very frustrating to not be able to finish a battle and have it disconnect, especially when the other player likely believes you're rage quitting. This constant disconnection takes the joy out of the game and makes it so I don't truly want to play. Why play a game if you know 5 minutes in, it'll kick you out? If there is a way to fix this on my end, I am all ears! Thanks, Gidorkian!

Alright so I just faced Tyson and I had one card left in my prize pool... however... Tyson ran out of cards to draw. Should be fine right? I mean it's another win condition so what's the problem? The game was stuck in a weird place for some reason. The log showed that it registered how Tyson was out of cards to draw, but it didn't end the duel and go to the menu like normal. So I became stuck there, unable to make a move and unable to "give up" because the option was greyed out. :I I had no choice but to close the game entirely to escape the match. Thankfully when I logged back in and returned to the trainer challenge menu, the next trainer was unlocked so I didn't need to re-do Tyson's duel again. >_>; I was a little worried this glitch had cost me the win... If needed I did save a screenshot from Tyson's duel, as well as a copy of the game log and can post them for the mods if they need any of that stuff.

After last update game, today - i see following errors: 1. Tropical Shake attack in deck tropical takedown not work before add 1-8 energy card. Attack only deals 20 damage for opponent card - in any game modes Card which is not work attack in game: https://www.pokemon.com/us/pokemon-tcg/pokemon-cards/sm-series/sm6/2/ 2. In any match type aftere my victories - instead of the victory screen, the defeat screen is shown and I do not get any rewards for the match Please test and correct this bugs

I have duplicated the glitch several times. Randomly ever time I use Blazing Energy ability from Typhlosion when in a trainer challenge, I cannot proceed to attack and I have to exit the game. I am also not able to concede.

I just today built a deck for Unlimited which uses greedy dice, Jirachi prism star, and rotom UnL- all of which are supposed to access the prize cards without shuffling them. Some cards, such as Beast Ball, require shuffling, but these do not. However, using the "test deck" feature in deck builder, I discovered that cards placed in a specific prize slot did not stay there. This bug likely affects the prize pool itself rather than individual cards, and likely extends to the vs ladder, events, and friend matches. However, those are not things I can test. That is inconsequential for virtually all decks. However, this specific one relies on controlling prizes to try to take 2-5 on a single KO, so it's kinda floundering. (I like weird decks.)

When I tried to do a Circle Circuit attack using Raichu with a DCE attached, it worked fine for 4 or 5 benched Pokemon. When I expanded the bench to 8 via Stadium, and populated it, it would only let me retreat not attack. Client = latest iOS, iPad Air2 Trainer Challenge

In the Platinum trainer challenge level, I cannot seem to get (trying all four of my decks) the fourth star for challenging Nathan (AI). I went through the decks again, and I do not get any further. Bug? Dumb operator error?

Client: 2.50.0.3648:#1658 (Run through **** on Fedora 25) When I click on my second prize card it glows yellow and stops pulsing but does not take the card and I cannot continue the game.

I have been working through the 4 levels of the trainer challenge mode in the City Championship Tier and it is hit or miss each time I win whether or not I will receive credit signified with a gold star. Right now I am trying to get a 3rd star from the final npc on this level and I am contemplating giving up the reward for completion because this glitch comes up so frequently that I have likely won enough trainer challenges to complete all 3 tiers of rewards at 4 stars.

Hi, I'm quite new to the digital version of the TCG, but have been enjoying it this far. This may not be a bug, but perhaps myself who doesn't fully understand the rules of "Amnesia". So feel free to correct me. I was playing a Trainer Challenge against Penelope with my Mewtwo Mayhem deck. She had put Whiscash into play and I was playing with Mewtwo. She made Whiscash use its Amnesia attack. The description of the attack says: "Choose 1 of your opponent's Active Pokémon's attacks. That Pokémon can't use that attack during your opponent's next turn". Still, Mewtwo couldn't use any of it's attacks (Psychic or Barrier). This happened during the first time Whiscash used Amnesia and for the other times aswell. Has this happened to anyone else?

For some reason when I challenge trainers after one star I can't get anymore accomplished after I beat them ? Plz fix ASAP

I completed 12 wins with Midnight Surfer (SM Trainer Kit) in the TC last week. Afterward, I'm pretty sure I received a locked ROS pack. I asked support about this and they "confirmed" that all TC rewards, even for "unlocked" decks, are supposed to be locked. This is the first time I've heard of this and have personally experienced the contrary--12 wins with unlocked decks award an unlocked pack. I also confirmed with other users that the TC is still giving unlocked packs, even for Midnight Surfer. Can one of the devs clarify the situation for me? Support has been useless.

3:45 est i played quad lapras vs a zygarde ex deck.... it seemed to gain additional effects such as extra ability, reduced damage, and effects that prevent energy removal..... unless im mistaken i dont know how this was possible. i didnt see any card or ability that would produce the results. please check my game log and see if the results are similar. basically he would attack and gain a new effect. my team flare grunt wouldnt remove his energy, same with crushing hammer. also damage that i did to him was reduced for no particular reason.

I'm unable to receive credit for winning with the "Swift Current" theme deck. After winning 11 times and receiving credit normally, I'm unable to receive credit for my twelfth win. I've won against various opponents previously unbeaten with the deck in all three leagues multiple times, but the reward tab is is greyed out and not clickable. However: After beating a new, previously unbeaten, opponent in a league and failing to receive one of the four stars, I am able to challenge the next opponent in the league.

Hello, I've entered a total of two Bright Tide Theme Deck codes into my game. I know the first one is supposed to open automatically so you get the deck to be playable in Trainer Challenge, but if memory serves me correct, the second time you get a theme deck, it should stay sealed so you can trade it. I put in the first Bright Tide Theme Deck code last week, and the deck opened like it should. I put in a second Bright Tide Theme Deck code just now so I could have a tradable copy of the deck, but it also opened. Is this a bug that the second copy opened, or do they all open now. I would really like to have the theme deck itself as collection, but if this is no longer how it works, I'll accept this and move on. If this is a bug however, I'll refrain from trading anything I just opened so there is a possibility that I can get a regular tradable copy of the theme deck. Thank you.

Good day everyone! I am new to this game,currently at level 0. I am trying to clear the first challenge,which is "win 1 match with a theme deck that contains water Pokemon." I created a deck with full water pokemons,and enter "versus" and win players. However,there is totally no progression at all,showing 0/1. Tried win one more match,and its still the same. Can i know what's the problem with this? Save me!

Title says it all, The theme decks that you can unlock cards for ingame through the Trainer challenge have had their unlockable cards reset. e.g. porygon is back in the Hidden Depths deck instead of the Ancient Trait Gyarados.

Hello. I've have encountered a problem with the starter decks in the Trainer Challenge. You see, I had not yet unlocked the new decks ("Born of Fire", "Hidden Depths" and "Crushing Current") so I went to the Trainer Challenge in order to unlock them. I started with the "Crushing Current" one, and saw that my "X *** - Basic Yellow" was now renamed to "Corriente Demoledora" (spanish name of the "Crushing Current" deck, I'm spanish) so I have two decks with that name now, the original "Crushing Current" and the "X *** - Basic Yellow" one. I checked my other starter decks and "X *** - Basic Red" was now called "Fuego Originario" (spanish for "Born of Fire") and the "X & Y - Basic Blue" deck was now "Profundidades ocultas" (spanish for "Hidden Depths"). The "X *** - Basic Green" has its original name since no new Leaf deck has been added. At first I thought that this problem was only a Name bug, but them I saw that the "X & Y - Basic Yellow" showed a progress of 0/7 wich is imposible, since this deck was a gift for playing the Tutorials, and wasn't unlocked in the Trainer Challenge, like the other three were... The other three have the progress complete, since I had already unlocked them, so only have the name bug. The starter Black and White decks seem correct too. So then, I unlocked the original "Crushing Current", and since the "X & Y - Basic Yellow" was still with the bug, I started to use it in the Trainer Challenge. When I was at 4/7, I decided to play some versus battles and I saw that the "X & Y - Basic Yellow" appeared in the list (like previously, since it was already unlocked). Only difference is the incorrect name. So... what's going on? I don't know if I should continue using that deck in the Trainer Challenge, since it could create a bigger problem...

A couple of my theme decks (Toxic Tricks, Voltage Vortex) show "0/12" progress toward the free booster, but I've already earned the booster for those decks and winning a match does not change the progress.

The new Trainer Challenge UI seems to indicate that defeating 12 different trainers with the Power Relay deck will earn you a booster, but I didn't receive one.

The Hidden Depths theme deck that is recently added has its content change from the announcement: http://forums.pokemontcg.com/topic/46391-preview-of-version-239-match-chat-new-tutorial-generic-deckboxes-and-bug-fixes/ The card Lass's Special in this deck has been changed to the third Splash energy

Torment wasn't working properly when I used it in trainer challenge. This is a minor bug and here are the screenshots. (I know they will be censored, I'm assuming mods will still be able to see them.) Particularily the interaction between using torment on Manaphy's Deep Sea Swirl and having a hand size of over 6. It prompts you saying that "Are you sure you want to do this? It might reduce your max hand size." or something like this. I've only tried this with Simisage and it happened multiple times. ********************* *********************

Client:2.38.0.2681:94 Server Version: 2.38.0.2531 Bundles Version: 1129 Current Game ID: 5********************87-22000a80c9a8 Card: Roserade Set Name: XY—Flashfire Set Number: 009 Card Type: Pokemon Entity Name: Pokemon Owner: Opponent So I was playing the trainer challenge to get a booster pack(Platinum League, Second trainer Logan), when the AI plays a Roserade as his active pokémon. Even though his Roserade was fully energised and my active pokemon (Skorupi) was out of energies, Logan kept using the whiplash move instead of Mega Drain. There are no switch cards or escape ropes in the deck (Electric Eye) I was using, so I ended up decking out. Surely this isn't an intended strategy from the AI?

Hi when I go onto trainer challenge and go to select a themed deck some of my themed decks are missing so I can't use them

Both of us only have active pokemon. After I defeated the enemy's active pokemon, the game doesn't progress. The game still runs but the timers are stopped. I could still look at the cards and go to the menu but it doesn't proceed to the victory screen. It also shows that my prize cards reduced by 1, but I didn't see the card go to my hand or anything. I can't concede as well so I have to close the game... Anyone else bump into this problem? This is really frustrating it already happened to me a lot of times