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Found 238 results

  1. Ever since the most recent update I have been unable to load the game on my Mac. It works on my iPad, but after attempting to log in on my desktop computer I get the error message "Could not reach Pokemon login service. Please try again in a minute." I have tried deleting and reinstalling and have had no success. I am running Mojave 10.13.3 I appreciate any help!
  2. Hi I'm trying to login to my account that I haven't used in years and it took me a while and a couple of guesses to create a new username and password for my old account but now every time i go to log in on the tcg game it says login failed and i get an email saying my account has been locked for security reasons and i need to change my password to get back into it. So I change my password and right as i change it I get another email saying my account has been locked again and i need to change my password to get back into it. This is a repeating cycle and my account seems to be permanently locked no matter how many new passwords i use for my account. Can anyone help me? Thanks
  3. Hello, The words on all of the click-buttons show different words. Words like 'Login.logindialog.loginbuttonlable' This is for instance normally the yellow login-button. The two green buttons say 'login.forgotinfo.button.label' and the other one 'login.button.start here'. And this is all throughout the game. I tried to start the game a couple of time but it doesn't resolve the problem. By the way, the cards i can read normal. I hope i'm explaining this well enough so you can understand what is going on/wrong. Please help cause i'm not a pro to remember what all the buttons stand for. So i need the correct words on them.
  4. Ansoso23

    [MAC] Game not logging in

    Hello, I recently began playing this game again but I am completely unable to log in on my mac. It tells me I have an invalid login or password even though I am easily able to login to the website and even to my iPad. It's only the game on the mac that won't let me log in. I have already deleted everything and reinstalled with the guidelines multiple times, the issue still appears. Any help is greatly appreciated, thanks!
  5. Hey guys, I have been trying to login and play the game since this afternoon but either lost connection or no connection with the server while I was playing. It works fine last night and this morning. Anyone know what's going on? ****Update: Finally can get into the game, but when I try to start a match either with players or with the computer, it start showing the "yellow" & "red" no signal warning. I am playing with my MBP and my network connection have no problem at all.....
  6. The app has been continually crashing the moment I click to start the QR reader and start reading my codes. I've tried uninstalling the app, deleting the unity folder, emptying the bin, restarting, and then re-installing TCGO, but it makes no difference. As soon as I click "Start QR Reader" the app crashes. Any suggestions for a different fix so I can redeem these codes? Running a Macbook Air, 10.15.3, OS Catalina. Newest version of TCGO straight from the site because I've had to delete and install it twice. Thanks,
  7. Ok so I've had this game installed on my mac for a couple years now, and I decided to go in and play again. It wouldn't start or update, so I decided to uninstall and try re-installing. So I downloaded the installer, but when I tried to run it I got the terms and conditions stuff and then nothing. I try running the installer a few more times and just nothing. Is there any fix for this?
  8. Hi, I just downloaded the TCG mac installer and installed it on my macbook pro but the game is rendered unplayable because of severe graphical issues. If I take a screenshot the game briefly returns to normal but then within seconds goes into the unreadable glitchiness again. I'd upload the screenshots but I don't see how. [edit: the screenshots don't have the artifacting but I have a photo] It is client version and server Mac os Catalina 10.15.2 MacBook Pro (15-inch, 2019) 2,3 GHz 8-Core Intel Core i9 32 GB 2400 MHz DDR4 Intel UHD Graphics 630 1536 MB
  9. Whenever I open the game my mac starts to get super hot and the fan is in overdrive the whole time. Any reasons why this is? I have a new macbook pro (2014) - so I really can't believe it's because my mac isn't powerful enough. Would really like this to get fixed because I like playing on my mac more than iPad but it's uncomfortable. Thanks.
  10. The installer alone is taking up over 300 MB which is over half my disk space and I don't use the game enough to need it. Whenever I try to get rid of it though I get "OSStatus error -47". I don't know what that means, I don't know what to do with it but I really need to free up this computer space.
  11. Currently there's a bug when I play energy recycle system it lets me choose the 3 energy but then slows down and can take several minutes to put the energy into the deck and let me resume playing.
  12. SchockEVAz

    [GENERAL] Stuck at Tutorial

    So I think it's a recurrent issue with the game but... I got stuck in the tutorial, specifically on the 4th battle (the one with poison Pokemon). I left my mac for a couple of minutes so it went to sleep mode, after I came back to wake it up and continue, the game prompted me to log on and tried to load my match, which it failed to do. The only thing I get now is the game screen with no cards neither on my side or the enemy trainer; I'm unable to skip the tutorial and reinstalling the game didn't solve the problem for me
  13. During a VS mode game, I was playing my Charizard deck against a Pidgeotto/Beheeyem control deck. After the opponent used their Air Mail Ability, the game seemed to lock up. My timer started counting down, then I was given the countdown warning, but I couldn't do anything. My opponent's timer then began to count down, without them doing anything. This process repeated about 2 or 3 times, and now both timers are frozen (me: 20:05 left, opponent: 20:24 left) and the Concede option is greyed out. No progress was made (no cards drawn, no cards played) at all during this episode. I pasted the game log below, but I don't know how much that will help. Is: Game stopped allowing game progress, timers began to count down for no apparent reason, then stopped. Concede option is greyed out. App must be quitted. Should be: not doing any of that. Other notes: * The wireless icon that usually appears when connection is spotty or drops did not appear, and my wireless is still fully functional. The game did not exit the match as it normally does when connection is lost. It's been frozen for about 20 minutes now as I type this. * The app itself is still responding to my cursor. I can hover over cards and check discard piles, and I can open the settings menu and game log. I can click emoticons from the chat menu but they do not appear in the game chat afterward. Game Log Output Begins Here:
  14. I went a few months not playing the pokemon TCGO on my MacBook Pro, I have reinstalled the software and after entering the correct information, It gives me a message reading "Invalid Login or Password". I don't want to have to start over with a new account. What can be done to fix this... I can log in on the official pokemon website so I know I have the correct password. This has been a problem since the end of May. I have deleted and redownloaded the software multiple times. I'm extremely stuck and don't know how to fix this
  15. Greetings Since the last update I can Start the game on my macBook. It stops on 50% and freezes. What can I do? Thanks!
  16. Hi all, I'm new to this site. I'm trying to update my profile picture on both the Pokemon.com and the forums but when i click on the profile picture icon, it doesn't give me any option to upload or choose from a premade avatar. It's just giving me a blank window. Then, when I click on next, it has me resize the generic profile photo I currently have. There is also NO OPTION to include a screenshot of this issue in this post, which is frustrating because I want to show a visual of what is going on. I am using Google Chrome on an iMac. Thank you for your help
  17. While the Version 2.64 Known Issues post refers to the Mac client failing to update over wireless connection on newer OSXs, I find that my Mac client fails to update even when using an Ethernet cable with wireless turned off. The "Refresher" (what the Mac client is seemingly called) stops at 50%, Unpacking, every time I attempt to update to Version 2.64.0. While the initial attempt was on wireless, ever since then I've tried to update while hard-wired only with wi-fi off. It does not seem to be completely hung, as it still responds to my scrolling through the text box on there, and I don't notice a major slowdown on my computer. Neither a restart nor waiting hours while out of the house led to any change from the Unpacking, 50% state. After several minutes of no change, checking the Activity Monitor shows Refresher having a memory usage of about 76.5 MB and 42 threads, with a % CPU in the area of 20-21. While the % CPU actually varies, the memory use is growing quite slowly. Thread count hasn't changed. I'm not sure if this information is of much use to you. I'm on OSX 10.13.6 (High Sierra). Attempting to update to Version 2.64.0.
  18. Aalbiorix

    Trading Glitch

    I found this bug and I have no idea how to get rid of it. It only happens when creating a trade offer. So I finish the offer, and I go to the create offer button, and it gives me the screen that asks me how long I want the offer up for. I press 48 hours, it doesn't charge me and the offer isn't made. It's a simple offer, so I make the offer again but put it on 24 hours. Closes the screen and doesn't charge me. At this point I'm annoyed and I don't bother to try 8 hours, which probably would've broken too. Is this a bug or a feature, if it's a bug, is there a way I can fix it? If it's a feature, is there a way I can turn it off?
  19. P250

    Lure Ball Unusable

    The Lure Ball item from Celestial Storm was unusable today in the Standard Format. It just sat there and I couldn't use it. Unfortunately no screenshot but definitely not normal.
  20. IceBeamTogetic

    [GAME] Decklist card counts error

    Hello, When using the "Print" option to print a decklist for an existing deck, both to print directly and save as PDF, the card counts are wrong in multiple places. For example, the decklist I printed for a recent league cup (3/29/2019) says I have SEVEN copies of Eevee (Energy Evolution). I had to manually fix it at the venue. I saved a pdf today (5/5/2019) and while there's nothing above 4, many card counts are still wrong. Notes: Exporting a deck as plaintext appears to get the card counts correct. Section totals (e.g. Pokemon: 18, Trainers: 30, Energy: 12) are correct, even though the individual card counts don't properly add to those totals. Client: Expected action: Printed decklist uses proper card counts Actual action: Printed decklist gets many card counts wrong, including some illegal (>4) card counts. Steps to reproduce: In the Deck Manager, select a deck. Click the eyeball icon that appears, and of the choices (Print, Export Deck, and Save) choose Print. The decklist will not match the deck.
  21. Cabiz

    Retina Display Logic

    Hello, On a Macbook Pro running macOS Mojave 10.14.4 (18E226) and Client version I think you need to update your resolution support. Sometimes I'm on my retina display, sometimes I'm on a connected traditional display. When I'm on a traditional display, the game is too large to even accept the daily popup. When I'm on my laptop, I have to be on 2880x1800. Apparently I have a 3360x2100 display that's 13.3" and the DPI is 298. Your resolution selector should adjust for different *DPI so that the 'resolution' setting is more of a 'size' setting that's invariant across displays. This is how every other game I've played on my mac works, including Riot and Blizzard and all the Steam-purchased games I've played so far.
  22. Kyleensinger

    game won't start up on Mac

    pokemon TCG online won't start up on mac just comes up saying could not connect to server my sons on the Mac book air works and my daughters on the iPad works fine any thoughts.
  23. I have duplicated the glitch several times. Randomly ever time I use Blazing Energy ability from Typhlosion when in a trainer challenge, I cannot proceed to attack and I have to exit the game. I am also not able to concede.
  24. Hi, i'm trying to logging in the game, but i always receive the same error. The error that I am receiving says: Authorization Failure Login Request Rejected I changed my password and reinstalled the game, but the error persists. Ithe error that I am receiving says: the error that I am receiving says the error that I am receiving says the error that I am receiving says the error that I am receiving saysthe error that I am receiving says
  25. Hello, I am new to this forum. I am having the issue where the refresher will stop at 50%, and I was wonder (if I do the workaround) will it delete all of my Pokémon that I earned in game. I would really not like for this to happen. I have earned a lot of stuff, and used a lot of codes.
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