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Found 229 results

  1. I recently used the guest account feature to show a friend of mine the tutorial of the game. Afterwards I wanted to login back into my normal account but when the loading reaches 100% it 'crashes' and goes back to the standard login screen. Tried again, same thing happened. So than I wanted to try installing and uninstalling the game - didn't work either at first. Got the message that it was unaccessible in the files because the user was inaccessible? So I went to modigy --> remove instead, that seemed to work. Now I've started redownloading but the time right now is 2 days. Obviously that isn't how it should be. I checked my wifi, emptied my cache (which seemed to work in an older thread on here) but doesn't work for me. How do I fix this?
  2. Hello! I used to play Pokemon tcg online a couple of months ago. At that time I was super busy and while cleaning my computer I decided to uninstall the game. This week I downloaded the installer but every time I run it I get the same error: Could not access network location Property.USER_PROFILE I tried everything but I didn't manage to make it work - I searched my pc in an attempt to find some residual files that might interfere with the installer but didn't find any. I played with the antivirus/firewall and even went into registries... no positive result. What should I do?
  3. dominikhale

    Can't install the game

    So I got the installer from the official page and downloaded it into my downloads folder, when I try to run it it says it can't access "USER_PROFILE" It wont let me install the game
  4. ImRelevant

    [PC[ Error with installer

    Whenever I attempt to install the game I get an error that says Info 2894. Loading RICHED20.dll failed. GetLastError() returned: 126
  5. Ok so I've had this game installed on my mac for a couple years now, and I decided to go in and play again. It wouldn't start or update, so I decided to uninstall and try re-installing. So I downloaded the installer, but when I tried to run it I got the terms and conditions stuff and then nothing. I try running the installer a few more times and just nothing. Is there any fix for this?
  6. Can not connect and can barely login to website. I am new and just trying to figure it out and thought it would be interesting but it is really hard to do anything. I have deleted and reinstalled and reset password and took firewall off. Have no clue what is going on.
  7. DomadraghiRyuko

    [GENERAL] Property USER Profile ERROR

    Hello guys, I really want to play at this game but I can't start the launcher anymore. I tried a lot of solutions online but nothing works. I deleted all pokemon files, I tried to follow every step in the solutions list of the official site, I tried to launch the refresher I found online... What I can do to solve this problem? Please let me know 😥
  8. TheoryG

    [GENERAL] Game Not Loading

    Hello. Recently a new pokemon tcgo update came out and i was hyped to install it. The refresher downloaded it and once it was done it just made me re-do the whole thing. Its been an hour and i have started over the update million times because of this. Any help?
  9. So I installed PTCGO for first time yesterday , it worked and I played for sometime. Today when i opened it , a popup came "Pokemon.exe has stopped working" and the game closes. I tried reinstalling it(after removing it completely) but still same message. Also I played tutorial yesterday without logging in as a guest, today whenever i try to play as a guest or login to my PTC account, the message pops up.
  10. After the latest update when i tried to start the game it showed me an error saying "Data folder not found" followed by this text "There should be 'Refresher_Data' folder next to the executable" and it wont let me open the game
  11. Rabreon

    [PC] Refresher.exe with old patch

    Hi Im new in the game and for couple weeks I played Ptcg online whithout any problems. I had already unified minds packs and cards on my game but recently (today) I got from the "Refresher.exe" a patch from september ( which implement that set/pack) when I oppen my game. Im just asking if it's normal to get an old patch which add some contents that already were installed on my game. My anti-virus software does'nt know if it was an official patch or anything else (I downloaded the game from the official website by the way). It's my first post I wish that will not bother you. Thanks to anyone who read or/and answer to my topic 😃 .
  12. once I click on download, it brings me to a coding screen and wont do anything else.
  13. I'm running windows 10 on PC and i've done everything from uninstalling and re-installing to accepting terms of use on the website to dumbing down my resolution and the words still wont appear so i can accept it. nothing works to get the words to appear at all. please help.
  14. Bonjour .Aprés plusieurs désinstallation, j'en suis toujours au même point. Je **** pas accés à mes cartes. Je **** accés qu'au jeu. Pouvez vous m'aider? Merci
  15. nickyflash123

    [GENERAL] Can't download PTCGO

    I cant download and when I try it takes me to a website then nothing happens can I get some help [edited by Mod_Gurulot - please refrain from posting links to websites other than official Pokémon sites]
  16. I have an Acer 2 in 1 Touchscreen Laptop. Every time I try to download PTCGO, it does not download. The farthest I have gotten is halfway downloaded until it just stops downloading. Usually it says it will take 2 hours, but then that disappears and it never downloads. Any one know why it won't download?
  17. Just want to download PTCG on my notebook but find out failing to install. Always "error 110", is there any way to solve the problem?
  18. Whenever i tried to open my game it said i cant acces servers even though the servers are up and my friends didn't seem to have this problem. So i deleted the game and now when i try to open the installer it just keeps saying the same thing 'Geen toegang tot de netwerklocatie Property. USER_PROFILE.' (dutch because its the language i speak, sorry for the bad english btw) so i cant dowload it anymore but ireally want to its on an windows 10 lenovo legion y520 laptop if that is needed information hope you can help
  19. bmoreBron

    [GENERAL] Patching - Update not showing in Play store

    Just got a Samsung Tab s4 specifically to play Pkmn TCGO. Downloaded and installed and consistently get a "older version, need to update" message with a "ok" button. Once i click the ok button it takes me to another error "update your browser" or something of the sorts. i made sure my OS, browser and PTCGO are all up to date as in i cant find any other updates...
  20. Oldtoby_Tx

    [GENERAL] Patching - Update not showing in Play store

    There is no way to update on Chromebook, I have been playing for the last 3 weeks on my Chromebook and with the new update every time i try to log it says this version is out of date, please install latest version to play. But when i go to the Play Store there is no update. Can anyone help me???
  21. Camaroking1990

    [GENERAL] Patching - Update not showing in Play store

    since the update for june 11th i cant get back in the game. it keeps telling me the game is not up to current version but when i go to the google play store there is no option to update. i have been playing on my chromebook for a month now and now it isnt working. someone please help me!!!
  22. Heya folks, I'm sure this is asked 100 times and more, but I recently got a new gaming PC. Just over a year ago, I started to play this game and got quickly addicted to it and worked very hard to accrue cards, codes, ect. I recently invested in a brand new Gaming PC and went straight away to download the TCG program on there, logged into my account...and all my cards are gone and I was tossed into the Tutorial run down again. I've' submitted a ticket and awaiting an answer, but mostly just wondering if anyone can give me some confidence that they are not lost forever. Thanks for your time!
  23. When I go to download Pokémon TCG Online, it gives me an error stating "Could not access network location _/." While stuck on "Status: creating shortcuts". I am unsure of what this means and can't find the same issue online, is there any way around this?
  24. Bonjour, mon jeu JCC ne veut pas se télécharger, sa me marque un message erreur : "impossible d'accéder au répertoire réseau : prosperty.USER_PROFILE" comment puis je faire pour pouvoir jouer à se jeu svp aider moi.
  25. bazilou2011

    Pas de connection au serveur

    Bonjour, Suite à la dernière mise à jour, je ne peux plus me connecter au jeu. Lorsque je lance le jeu, juste après la vérification de mise à jour, j'ai le message: Erreur ! Impossible de se connecter au serveur. Je ne peux que cliquer sur quitter et la fenêtre se ferme. Alors j'ai désinstalleé le jeu et téléchargé la dernière version sur le site mais alors lorsque je le lance, j'ai un message windows me disant que exe n'est pas une application Win32 valide. Bref plus rien ne marche. Help !!!! Cordialement PS: Cela me fait la même chose sur mes 2 pcs, l'un sous XP et l'autre sous windows 7.
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