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Found 238 results

  1. Bonjour, je me suis levé de bon matin et je me suis dis que je vais aller sur le TCG Online. Je n'y étais pas parti depuis longtemps donc logiquement, il y a des mise à jours. Je les installes, et je remarque que au lancement j'ai un message d'erreur de Windows. Voici le message d'erreur dont je parlais : ********************************************************************* . En voyant ça, je le ferme et je relance, mais ça réapparaît toujours. Je **** aucune idée de comment régler ça. Cordialement, aminouxw
  2. Dear Pokemon, After uninstalling PTCGO several months ago, I decided to reinstall it. Yet every time I open up the game, I am immediately prompted with an error message claiming that I "cannot connect to server". I have already tried un- and re-installing the game several times yet my results persist to remain the same.
  3. I kept getting "could not connect to the server" errors, so i tried uninstalling the game. to then get another error. i followed the trouble shoot to fix that issue. managed to uninstall the game. i did a patch after 3 attempts, kept failing at first. And now, when i am trying to load the game,, it has been stuck at 10% for at least half an hour now. how do i fix this? i have spent over an hour just trying to play the game. and nothing
  4. ghostbatman07

    [GENERAL] Cant load up the game

    Hi, when i load up the game on windows , it loads half way then crashes saying that it has stopped working. I tried to uninstall using the methods suggested however go the USER-PROFILE error. I followed the advise on the USER-PROFILE error however none of it works and the game still wont start. Please help!!
  5. Hey there, As I wasn't able to load the game, I deleted it and tried to download the new client as instructed in the announcement post. I'm trying to download the new version of the client, but my download just won't go past 1 kb/s, if it even downloads at all. Does anyone have a mirror of the client? Would love to play the game on my day off.
  6. the version of this file is not compatible with the version you are running My computer is window 7 32 bit
  7. Downloaded the game today and is saying version is not up to date update now but in the google play store there is no update.
  8. My windows 10 game won't launch, it's stuck on 'checking for refresher update' i uninstalled the game and reinstalled it and it's still stuck on the same part. this did not help: https://support.pokemon.com/hc/en-us/articles/360001058453-The-Pokémon-Trading-Card-Game-Online-stalls-when-updating-How-do-I-uninstall-reinstall-the-game-for-Windows-and-for-Mac- please assist
  9. Recently I've wanted to move all of the assets of PTCGO to my other drive, but every time I attempt to start the game up, it pushes itself to download the files from scratch on my LocalLow on my Windows Drive (C:). I want to avoid this by having it all in one folder on a separate drive. Any way to do this??
  10. Hello! I used to play Pokemon tcg online a couple of months ago. At that time I was super busy and while cleaning my computer I decided to uninstall the game. This week I downloaded the installer but every time I run it I get the same error: Could not access network location Property.USER_PROFILE I tried everything but I didn't manage to make it work - I searched my pc in an attempt to find some residual files that might interfere with the installer but didn't find any. I played with the antivirus/firewall and even went into registries... no positive result. What should I do?
  11. I recently used the guest account feature to show a friend of mine the tutorial of the game. Afterwards I wanted to login back into my normal account but when the loading reaches 100% it 'crashes' and goes back to the standard login screen. Tried again, same thing happened. So than I wanted to try installing and uninstalling the game - didn't work either at first. Got the message that it was unaccessible in the files because the user was inaccessible? So I went to modigy --> remove instead, that seemed to work. Now I've started redownloading but the time right now is 2 days. Obviously that isn't how it should be. I checked my wifi, emptied my cache (which seemed to work in an older thread on here) but doesn't work for me. How do I fix this?
  12. dominikhale

    Can't install the game

    So I got the installer from the official page and downloaded it into my downloads folder, when I try to run it it says it can't access "USER_PROFILE" It wont let me install the game
  13. ImRelevant

    [PC[ Error with installer

    Whenever I attempt to install the game I get an error that says Info 2894. Loading RICHED20.dll failed. GetLastError() returned: 126
  14. Ok so I've had this game installed on my mac for a couple years now, and I decided to go in and play again. It wouldn't start or update, so I decided to uninstall and try re-installing. So I downloaded the installer, but when I tried to run it I got the terms and conditions stuff and then nothing. I try running the installer a few more times and just nothing. Is there any fix for this?
  15. Can not connect and can barely login to website. I am new and just trying to figure it out and thought it would be interesting but it is really hard to do anything. I have deleted and reinstalled and reset password and took firewall off. Have no clue what is going on.
  16. DomadraghiRyuko

    [GENERAL] Property USER Profile ERROR

    Hello guys, I really want to play at this game but I can't start the launcher anymore. I tried a lot of solutions online but nothing works. I deleted all pokemon files, I tried to follow every step in the solutions list of the official site, I tried to launch the refresher I found online... What I can do to solve this problem? Please let me know 😥
  17. TheoryG

    [GENERAL] Game Not Loading

    Hello. Recently a new pokemon tcgo update came out and i was hyped to install it. The refresher downloaded it and once it was done it just made me re-do the whole thing. Its been an hour and i have started over the update million times because of this. Any help?
  18. So I installed PTCGO for first time yesterday , it worked and I played for sometime. Today when i opened it , a popup came "Pokemon.exe has stopped working" and the game closes. I tried reinstalling it(after removing it completely) but still same message. Also I played tutorial yesterday without logging in as a guest, today whenever i try to play as a guest or login to my PTC account, the message pops up.
  19. After the latest update when i tried to start the game it showed me an error saying "Data folder not found" followed by this text "There should be 'Refresher_Data' folder next to the executable" and it wont let me open the game
  20. Rabreon

    [PC] Refresher.exe with old patch

    Hi Im new in the game and for couple weeks I played Ptcg online whithout any problems. I had already unified minds packs and cards on my game but recently (today) I got from the "Refresher.exe" a patch from september ( which implement that set/pack) when I oppen my game. Im just asking if it's normal to get an old patch which add some contents that already were installed on my game. My anti-virus software does'nt know if it was an official patch or anything else (I downloaded the game from the official website by the way). It's my first post I wish that will not bother you. Thanks to anyone who read or/and answer to my topic 😃 .
  21. once I click on download, it brings me to a coding screen and wont do anything else.
  22. I'm running windows 10 on PC and i've done everything from uninstalling and re-installing to accepting terms of use on the website to dumbing down my resolution and the words still wont appear so i can accept it. nothing works to get the words to appear at all. please help.
  23. Bonjour .Aprés plusieurs désinstallation, j'en suis toujours au même point. Je **** pas accés à mes cartes. Je **** accés qu'au jeu. Pouvez vous m'aider? Merci
  24. nickyflash123

    [GENERAL] Can't download PTCGO

    I cant download and when I try it takes me to a website then nothing happens can I get some help [edited by Mod_Gurulot - please refrain from posting links to websites other than official Pokémon sites]
  25. I have an Acer 2 in 1 Touchscreen Laptop. Every time I try to download PTCGO, it does not download. The farthest I have gotten is halfway downloaded until it just stops downloading. Usually it says it will take 2 hours, but then that disappears and it never downloads. Any one know why it won't download?
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