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Found 249 results

  1. As the title says, I keep getting that error when trying to install. I deleted the Pokemon Trading Card Game folders from LocalLow and Roaming and yet I'm still not able to install it. It asks me to find a PokemonInstaller.msi file that does not exist on my computer. I've tried uninstalling the game from my PC but it gives me the same error, so that simply isn't an option either. I used to have the game installed on a different user account on my PC, but I deleted that user account so it shouldn't cause any issues. Any help would be appreciated
  2. Hi. I had reset my PC due to some permissions getting messed up, and when it came to downloading PTCGO, the installer gives me an error message saying "The system cannot open the device or file specified." I've tried installing in different locations, but it gives me the same message, anything I can do about this?
  3. I have uninstalled and reinstalled 4 times. redownloaded from website and still the program closes at 90% of Server Loading. There seems to be no answer anywhere from Google or these forums. If anyone is having similar issue please report.
  4. Hi, I have a problem with installing the game. When i run the installer i get a message "the network location property.USER_PROFILE could not be reached." I can get pass this by canceling the message but the it pops up in the middlle of the installation again and then it canceles it out. Please help me get pass this problem.
  5. Hello, I can't download the Installer. I had problem with the new update. It downloaded again and again the patch and the game didn't start. So, I uninstalled the game and when I tried to download the Installer to install it again, the Installer won't be downloaded. It is starting the download and then stops. I have tried both Mozilla and Chrome browsers
  6. I've been trying to install Pokemon TCGO for the past 4 hours and it wont install no matter what I do. It keeps giving me a pop up that says "Could not set file security for file 'C:\users\treet\appdata\localow\thepokemoncompanyinternational\pokemon trading card game online\' Error: 5. Verify that you have sufficient privileges to modify the security permissions for this file." Someone please help been wanting to play again for a while and haven't been able to.
  7. ElkeGaming

    [GENERAL] How can i fix this?

    Well i can do nothing on my pc. I can not play, remove, install or update the game. I have this error. No acces on the networklocatie. Property User_Profile
  8. Bonjour, il m'est impossible de supprimer une ancienne version du jeu, et de ce fait d'installer une nouvelle... Vous pouvez voir les messages d'erreurs que j'ai des la capture d'écran ci-jointe. ( ********************** ) Comment faire pour supprimer cette ancienne version qui ne possède plus d'emplacement dans mes fichiers mais continue d’apparaître dans les programmes installer sur mon ordinateur ? Merci d'avance.
  9. hi, so I tried logging in to pokemon tcg online today on my laptop and I could not press OK, so I tried uninstalling it. When I tried to uninstall this message came up "Could not access network location Property. USER_PROFILE." So I did not know how to fix it. I tried to fix it via ******* and look up tutorials so I tried it and it did not work either. I went on my girlfriends computer instead but the same thing happened on her computer. It most be some issue with tcg online.
  10. Hi, I get this error message when I try to install the game: "Could not access network location Property.USER_PROFILE" How can I resolve this? Thanks!
  11. Ethos_Liddel


    Things to consider while im trying to install this game after a long time: Game is not listed on Programs & Features / Uninstall or Change a program (Windows 10) since i've already uninstalled long ago Cannot instal the game because installer says "Older Game Version Cannot be Removed" ********************** I've already searched on "MY PC" for POKEMON folders and deleted them all, even those in "AppData" and others. I've also manualy deleted all POKEMON from reggedit. Back up copy of the game version on an external HDD refresher buttons wont work at all and the game itself gets "Could Not Connect to Server" error Refresher *************************** thou it says "Downloading" i've waited for more than 4 hours and nothing. Any tip or info to get this running away will help me alot. Thanks!
  12. Hi, I have bought several packs and decks which have successfully been loaded on to my TCG account. However, I recently bought another 4 decks (two from two separate retailers). The code has been accepted and it comes up with the name of the deck. However, when I am on the app, I cannot see the deck or the cards in the deck- the only thing I can see is the pokemon covers/box that came with it. Can someone help please? Thanks
  13. When I press download for the installer the page loads up but after a few seconds the page starts to refresh by itself and my computer says that it is waiting foe the page to respond when i press the button that says to press it after 15 seconds if nothing downloads it just restarts the page refresh I tried talking to some people who have previously downloaded the game but they couldn't help me. What do I do?
  14. Bonjour, je me suis levé de bon matin et je me suis dis que je vais aller sur le TCG Online. Je n'y étais pas parti depuis longtemps donc logiquement, il y a des mise à jours. Je les installes, et je remarque que au lancement j'ai un message d'erreur de Windows. Voici le message d'erreur dont je parlais : ********************************************************************* . En voyant ça, je le ferme et je relance, mais ça réapparaît toujours. Je **** aucune idée de comment régler ça. Cordialement, aminouxw
  15. Dear Pokemon, After uninstalling PTCGO several months ago, I decided to reinstall it. Yet every time I open up the game, I am immediately prompted with an error message claiming that I "cannot connect to server". I have already tried un- and re-installing the game several times yet my results persist to remain the same.
  16. I kept getting "could not connect to the server" errors, so i tried uninstalling the game. to then get another error. i followed the trouble shoot to fix that issue. managed to uninstall the game. i did a patch after 3 attempts, kept failing at first. And now, when i am trying to load the game,, it has been stuck at 10% for at least half an hour now. how do i fix this? i have spent over an hour just trying to play the game. and nothing
  17. ghostbatman07

    [GENERAL] Cant load up the game

    Hi, when i load up the game on windows , it loads half way then crashes saying that it has stopped working. I tried to uninstall using the methods suggested however go the USER-PROFILE error. I followed the advise on the USER-PROFILE error however none of it works and the game still wont start. Please help!!
  18. Hey there, As I wasn't able to load the game, I deleted it and tried to download the new client as instructed in the announcement post. I'm trying to download the new version of the client, but my download just won't go past 1 kb/s, if it even downloads at all. Does anyone have a mirror of the client? Would love to play the game on my day off.
  19. the version of this file is not compatible with the version you are running My computer is window 7 32 bit
  20. Downloaded the game today and is saying version is not up to date update now but in the google play store there is no update.
  21. My windows 10 game won't launch, it's stuck on 'checking for refresher update' i uninstalled the game and reinstalled it and it's still stuck on the same part. this did not help: https://support.pokemon.com/hc/en-us/articles/360001058453-The-Pokémon-Trading-Card-Game-Online-stalls-when-updating-How-do-I-uninstall-reinstall-the-game-for-Windows-and-for-Mac- please assist
  22. Recently I've wanted to move all of the assets of PTCGO to my other drive, but every time I attempt to start the game up, it pushes itself to download the files from scratch on my LocalLow on my Windows Drive (C:). I want to avoid this by having it all in one folder on a separate drive. Any way to do this??
  23. Hello! I used to play Pokemon tcg online a couple of months ago. At that time I was super busy and while cleaning my computer I decided to uninstall the game. This week I downloaded the installer but every time I run it I get the same error: Could not access network location Property.USER_PROFILE I tried everything but I didn't manage to make it work - I searched my pc in an attempt to find some residual files that might interfere with the installer but didn't find any. I played with the antivirus/firewall and even went into registries... no positive result. What should I do?
  24. I recently used the guest account feature to show a friend of mine the tutorial of the game. Afterwards I wanted to login back into my normal account but when the loading reaches 100% it 'crashes' and goes back to the standard login screen. Tried again, same thing happened. So than I wanted to try installing and uninstalling the game - didn't work either at first. Got the message that it was unaccessible in the files because the user was inaccessible? So I went to modigy --> remove instead, that seemed to work. Now I've started redownloading but the time right now is 2 days. Obviously that isn't how it should be. I checked my wifi, emptied my cache (which seemed to work in an older thread on here) but doesn't work for me. How do I fix this?
  25. dominikhale

    Can't install the game

    So I got the installer from the official page and downloaded it into my downloads folder, when I try to run it it says it can't access "USER_PROFILE" It wont let me install the game
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