Search the Community

Hey! I received Lugia GX from reward booster pack. It is found in my collection but some reason it is not found in my deck manager. I would really like to add it to my deck. This is actually not the only card with the issue. Any advice is appreciated, thank you.

Client Version: 2.68.0.4602 Steps to reproduce: Go to collection / view a player's collection for trade in private trade Go to a tab that is either Trainer or Packs (bug works with both) Sort by: 'Expansion (Newest-Oldest)' Go to Trade Create Private Trade Go to the tab that you previously sorted Result: (I think) Items are sorted by 'Alphabetical (A-Z)' Expected Result: Items are sorted by 'Expansion (Newest-Oldest)' How to prevent this: Change sort to something else then change back to 'Expansion (Newest-Oldest)' or Don't leave Trainer / Packs tab sorted by 'Expansion (Newest-Oldest)' I am unsure if this also happens if different tab / sort combinations are used but I am positive that this happens in this case. Please tell me if this also happens on your devices, thanks !

Hi, I have been trying to complete the Dragons majesty set to add it to the list of completed sets, the description for completed sets is "Rare secret cards do not count towards set completion". now I so far from all my collections I have, I have seen a pattern, you only need at least 1 copy of that card. that card can be standard and/or reverse holo (and/or Fullart for trainer cards) {Fullart,GX,EX} cards can be any of the print types to count, just only need at least 1, and it shares the same set number [Standard Rare, Secret Rare, Alternate Art Rare, Rainbow Rare] however for me i have filled all 3 of these conditions it still states i'm missing cards to finish the set? below is a picture of the cards I don't have in the set, as you will see they are only the full arts some reverse holos and the hidden fates reprints also the banner stating that it is nearest to completion. **************************************************************************************** any idea why this may be happening.

The last update added a "new" or another Rayquaza GX (177a/168 from Celestial Storm) card to the game. Now there are two exact same Versions of this card in the game. One of them I own, the other new one I miss. I think it is an issue and I wanted to draw attention to it. But shame on my head when everything is right with the second Rayquaza GX 177a/168 Card.

Hello, I just achieved the goal of 3 unified packs on the timeline on versus and I received nothing. Seems it's a bug. Could someone please send me the locked packs? Thanks!

My son encountered the counter bug a few days ago. He opened approximately 40 online packets and received one GX but no other cards of consequence i.e. no full art trainers, no secret rares, no other GX or tag team GX, at best possibly one holo but likely none and kept getting the same common cards time after time. He lodged a complaint with support and received the answer that a ratio of 40 packets to 1 GX or ultra rare or better was acceptable. They insist it had nothing to do with the counter bug. My son has opened hundreds possibly thousands of packets online and never experienced a shocking ratio as above but we are now being forced to accept it based on a feeble argument utilising the word "random". I would appreciate anyone who experienced the same to post their experience here or message us. Thank you. Sincerely, Luke

Hello. I've got a trainer card called TWINS (Triumphant 89) by trading, a great add for my new deck. But while selecting Trainer cards in the Deck Manager it doesn't show up so I can't add it to my deck. It does show up on my collection as owned but doesn't on Deck Manager. Why does this occur?? Twins Card

Hi, these theme decks still show as "for trade" when i do not own these. Which results in them showing up for trade. Any work around that does not include buying the theme decks again? Also, is there a feature to tag cards as "not for trade" yet?

Pokemon Center Lady is currently legal in Standard. I assume it's because Hidden Fates has been programmed into the game and Pokemon Center Lady is getting a reprint. Screenshot Link The Full Art and Regular Art can be seen at the bottom of the screenshot. I don't know how to prove that I had these filters applied but they were in fact applied. I was also able to queue for standard with Pokemon Center Lady in my deck. (It might just be for me, but it seems to be censoring the link and I can't open it. Hopefully the mods are able to view it though).

Hello! I was previously under the assumption that the known bug about the collection number not refreshing was only limited to when its only 1 type of booster, but I have found just recently that not only is that not true, but that the "bug" itself will actually move around to different boosters for unknown reasons. It has also lead me to believe that a booster that is affected by the bug has its pull rate adversely affected, drastically lowering the probability of pulling an Ultra Rare of any kind. The bug will also shift itself to a different booster when left alone on-screen for some time for an unknown reason, releasing itself from the previously stalled number. I don't know if its just Unified Minds (though I've noticed it the most with that set), but with frustrating consistency, an unaffected pack has given me good pulls with an average consistency of 4 packs, sometimes back to back Ultra Rares, while the affected pack will take sometimes 7 to 10 opened packs before I get an Ultra Rare, and if I do, often times its for a card I already have 3+ of, which makes me wonder if there is a seed for the randomizer that is simply not random enough. I've gotten up to 7 of the same Ultra Rare while getting none for the vast majority of others from when a pack is affected by this number bug. I honestly don't know how much of this anecdotal experience could ring true, but its certainly affected me in this way. The pulls aren't as even as they should be ever since this bug has surfaced, and its very notable when you have multiple packs in your collection that aren't affected by the bug at a given time, and you immediately start getting full art trainers and the like. The difference in pulls between an affected booster and an unaffected booster is too staggering to ignore. It is my genuine hope that my anecdotal experience with this disparity is simply just the RNG not being in my favor, because otherwise I've wasted hundreds of codes on Unified Minds

this is my fourth time reporting bug about 3 too 5 weeks ago bug has taken my 25000 gold coins of off my account on pokemon trade card game online andriod samsung galaxy s44 [Content removed - Mod_Jynthu] Retrieve my gold back to my account

The number of cards owned in the collection browser (both locked and tradable) don't display correcty since the 2.64 update. Platform: Android 9 Device: Samsung Galaxy tab A 10.1 2019 I can provide screenshots. Thanks in advance for any help/fix.

this is my fourth time reporting bug about 3 too 5 weeks ago bug has taken my 25000 gold coins of off my account on pokemon trade card game online andriod samsung galaxy s44. Retrieve my gold back to my account [edited out by Mod_GuruLot - please keep refrain from posting your private information]

I bought two copies of the Twilight Rogue Theme Deck at once. When I checked my collection, it only shows enough cards for if I bought only one copy of the deck.

Roaring skies collection number 109 and 110 are counted as part of the set. Both cards are secret rares and should not be considered part of the main set. Correct listing in game should be collection numbers 109/108 and 110/108 Please let me know if this is the correct method for submitting collection errors or if a formal ticket should be submitted. Thanks!

Client: LatestCard: Celebi & Venusaur GX, Pikachu & Zekrom GX, Snorlax & Eevee GXCard Number: SM167, SM168, SM169Expected Action: When promo filter is turned on in collection, mentioned cards would appearActual Action: Mentioned cards do not appear when promo filter is turned on, instead appearing when holo rare filter is turned onSteps to Reproduce: Go to collection, turn on both show owned and show not owned, turn off all filters besides promo under rarity, search each of the 3 cards mentioned Was checking my promos when I realized that these 3 cards don't have their rarity applied properly, instead showing up under holo rares instead of promos. No other filters were active, steps to reproduce are fairly simple

Hi This morning I logged into my pokemon TCG account to add some codas from card packs i just brought however when i went to click on my Deck mangier all my decks where gone this may just be a graphical error but when i went to verses it told me i had no decks in any of the deck types , i hope this is not permanent as i had a lot of them decks that are ether no longer available or just to expensive to replace, pictures are available of the empty deck manager and empty versus menus.

I bought a theme deck and it doesn't say that I own it. I thought that maybe it was because I bought two, but I want a refund.

Hi! I have some issues with my deck manager, when i click on them , it's starts the tutorial, and i can't keep going , i can't cancel it and i can't build a deck... Pls help me!!! *Sorry for my english, i'm not good enough*

Bought Wave Slasher a second time today because i want to build a deck using 4 Greninjas but the cards didn't get added to my collection. Is this a bug? Any way to get them? EDIT: Nevermind, it shows up as a pack to open. Found it.

I have received 2 extra golden chest, but not sure how that came on. I guess this is a bug. Haven't used any kinds of cheats or hacks from day 1. Hopefully you guys are gonna understand this and if it is required remove those 2 golden chests from my ID. Let me know about the following situation ASAP.

I got a booster pack from Sun&Moon Forbidden Light, and I don't know if this is normal but the redeem code gave me almost all different cards compared to what I actually got. Some of the cards matched up (4 of them) which makes me wonder if this was a mistake or if the online code simply gives random cards from the corresponding expansion. Either way, an answer is welcome. The code was TCH-KLPR-RGT-YRJ if necessary. Client version is 2.55.0.3932:#1755

ok i have a screen shot as proof...i started a public trade using the 2 ultra prism packs i have. i then went and redeemed the newsletter pack. after opening the newsletter pack it now shows that i only own 1 pack.

Since the last update I have not been able to access certain cards in my collection, when I try and search for them they do not show up, if I scroll through my collection they don't show up. I know I have them, and if I have a deck that they are already in then they are still there, but i can't make a new deck and add them in because I can't find the card. For example Darkrai-EX and GX. I have three Darkrai-EX and two GX and have them in a couple of decks but I cannot locate them in my collection anymore or add them to new decks. This is happening with a number of cards and it is very frustrating when trying to make new decks.

All of my holofoil cards appear as hot pink I cannot build a new deck because of this issue. I cannot see the stats or abilities of any of them. Nor can I see what they are called. I am playing on a gigaset tablet. It would be greatly appreciated if you could look into the issue.